Luxury Retail Concierge & Support (Part-Time)

Acne Studios; Paris; Sur place; EUR 17 000 - 22 000; Temps partiel

Résumé du poste

Acne Studios in Paris is seeking a part-time Support & Hospitality Assistant for our Saint Honoré flagship store. You will work with the sales team to deliver an elevated client experience, support stock management, and maintain store operations to luxury standards.

Fluent English is required; previous customer-facing experience in retail or hospitality is preferred. You will welcome clients, assist with fittings and appointments, and help with packaging, stock replenishment, and visual

Qualifications

• Previous customer-facing role within the retail or hospitality industry.
• Strong service mindset and attention to detail.
• Excellent organizational and multitasking skills.
• Ability to work efficiently in a fast-paced environment.
• Team-oriented attitude with a proactive approach.
• Strong communication and interpersonal skills.
• Previous experience in luxury retail, hospitality, or customer service is preferred.
• Experience working in premium or luxury environments is a plus.
• Fluent in English.

Responsabilités

• Deliver an elevated and personalized client experience by supporting the sales team.
• Welcome clients warmly and ensure they feel comfortable while waiting to be assisted.
• Offer refreshments and provide hospitality services in line with Acne Studios' standards.
• Prepare fitting rooms and client appointments to ensure a seamless and memorable experience.
• Ensure fitting rooms are cleaned, organized, and ready following each appointment.
• Retrieve products from the stockroom quickly and efficiently to support sales activities.
• Ensure products are properly presented, steamed, and accurately priced at all times.
• Support product replenishment and maintain optimal stock levels throughout the day.
• Assist with packaging, gift wrapping, and after-sales services.
• Facilitate the movement of products between the stockroom and the sales floor.
• Maintain an organized, accurate, and efficient stockroom environment.
• Contribute to maintaining the store's appearance and visual merchandising standards.
• Ensure back-of-house areas remain clean, organized, and operationally efficient.
• Collaborate closely with all team members to support smooth and efficient store operations.
• Assist with operational tasks as required to ensure the highest standards of store excellence.

Connaissances

Customer service

Communication

Teamwork

Attention to detail

Fluent English

Description du poste

Acne Studios in Paris is seeking a part-time Support & Hospitality Assistant for our Saint Honoré flagship store. You will work with the sales team to deliver an elevated client experience, support stock management, and maintain store operations to luxury standards.

Fluent English is required; previous customer-facing experience in retail or hospitality is preferred. You will welcome clients, assist with fittings and appointments, and help with packaging, stock replenishment, and visual