Boutique Manager Rue Saint Honoré

Acqua di Parma; Paris; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Acqua di Parma Paris Rue Saint Honoré is seeking a Boutique Manager to lead the flagship store, act as ambassador for the Maison, and drive exceptional customer service. You will coach the Retail team, set and monitor objectives, and develop client relationships through clienteling while coordinating events with Visual Merchandising and Corporate Office.

Fluency in French and English is required, with a strong luxury retail background and a proactive, adaptable mindset to thrive in a demanding

Qualifications

• Strong retail background in the luxury industry.
• Fragrance experience is a plus.
• Team leader with a result-oriented mindset.
• Strong communication and organization skills.
• Proactive and able to adapt in a demanding environment.
• Client focus and client experience approach.
• Fluent French and English; additional languages are a plus.

Responsabilités

• Achievement of the Boutique Sales Target on a monthly/annual basis and of corporate objectives
• Setting and follow up of individual and collective objectives on a monthly/weekly basis
• Development of Acqua di Parma team members through regular coaching and appraisals
• Management of the team to meet and exceed expectations around client development (clienteling) and individual sales goals
• Coordination and development of the activities of the team, managing the planning and having the responsibility of the evaluation of the team's performance
• Acting as an Ambassador of Acqua di Parma brand image on all its aspects: merchandising, grooming and posture
• Developing the store's ecosystem : organization and coordination of events, cooperating with the corporate Office
• Management of the highest level of service delivered to customers and development of customer loyalty
• Management of the traffic in the Boutique maximizing sales in coordination with Visual Merchandising and Training Team
• Management of all administrative tasks (shift planning, stock management and ordering, sales analysis & reporting…)
• Management of inventory and aftersales to minimize stock loss and maximize customer service

Connaissances

Leadership

Team management

Clienteling

Luxury retail

Fragrance experience

Communication

Bilingual French-English

Adaptability

Description du poste

Rooted in authentic Italian heritage, we believe in making life's simplest moments truly exceptional.

Our Maison's story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity.

Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It's a place to refine your craft in a creative environment and to shape your own path with autonomy and care.

Acqua di Parma, where timeless craft meets vibrant spirit.

MISSION & RESPONSIBILITIES

The Boutique Manager will be responsible for the management of the flagship Paris Rue Saint Honoré, being an ambassador for the Maison, managing the Retail team and delivering high-quality service. As part of the Acqua di Parma France Team, the key responsibilities are:

• Achievement of the Boutique Sales Target on a monthly/annual basis and of corporate objectives
• Setting and follow up of individual and collective objectives on a monthly/weekly basis
• Development of Acqua di Parma team members through regular coaching and appraisals
• Management of the team to meet and exceed expectations around client development (clienteling) and individual sales goals
• Coordination and development of the activities of the team, managing the planning and having the responsibility of the evaluation of the team's performance
• Acting as an Ambassador of Acqua di Parma brand image on all its aspects: merchandising, grooming and posture
• Developing the store's ecosystem : organization and coordination of events, cooperating with the corporate Office
• Management of the highest level of service delivered to customers and development of customer loyalty
• Management of the traffic in the Boutique maximizing sales in coordination with Visual Merchandising and Training Team
• Management of all administrative tasks (shift planning, stock management and ordering, sales analysis & reporting…)
• Management of inventory and aftersales to minimize stock loss and maximize customer service

PROFIL

• A strong retail background in the luxury industry is required
• Fragrance experience is a plus
• Team leader with a result -oriented mindset
• Strong communication and organization skills
• Proactive and able to adapt in a demanding and changing environment
• Client focus and client experience approach
• Fluent French and english, additional languages are a plus.