Luxury Auto Showroom Experience Evaluator

CXG; Paris; On-site; EUR 39,000 - 69,000; Full time

Benefits offered by this job

Freelance

Project-based

Flexible hours

Job summary

CXG invites you to become a Luxury Automotive Experience Evaluator, visiting premium showrooms to provide expert feedback on the customer journey. Your experience with luxury vehicles and elevated service will help global brands refine their guest experience.

Join CXG Live to access exclusive missions, complete certifications, and submit insights across a vast network of brands and countries.

Qualifications

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Own a car and has a driving license.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

Responsibilities

• Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile
• Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
• Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
• Share honest, professional feedback - Submit your observations through structured questionnaires on our platform

Skills

Observation skills

Automotive knowledge

Customer experience

Interpersonal skills

Job description

CXG invites you to become a Luxury Automotive Experience Evaluator, visiting premium showrooms to provide expert feedback on the customer journey. Your experience with luxury vehicles and elevated service will help global brands refine their guest experience.

Join CXG Live to access exclusive missions, complete certifications, and submit insights across a vast network of brands and countries.