Luxury Auto Showroom Evaluator - Elite Customer Experience

CXG; Rouen; On-site; EUR 34,000 - 69,000; Full time

Benefits offered by this job

Freelance

Flexible hours

Job summary

CXG invites automotive enthusiasts to join as a Luxury Automotive Experience Evaluator. You'll visit premium showrooms, observe service quality, and report insights to help brands refine the customer journey.

As a freelance, project-based role with flexible hours, you set missions aligned with your interests. You must be 18+, own a car with a valid license, and provide unbiased feedback through structured online surveys.

Qualifications

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Own a car and has a driving license.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

Responsibilities

• Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile
• Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
• Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
• Share honest, professional feedback - Submit your observations through structured questionnaires on our platform

Skills

Automotive industry knowledge

Job description

CXG invites automotive enthusiasts to join as a Luxury Automotive Experience Evaluator. You'll visit premium showrooms, observe service quality, and report insights to help brands refine the customer journey.

As a freelance, project-based role with flexible hours, you set missions aligned with your interests. You must be 18+, own a car with a valid license, and provide unbiased feedback through structured online surveys.