Freelance Luxury Auto Experience Evaluator

CXG; Labège; On-site; EUR 34,000 - 55,000; Full time

Benefits offered by this job

Freelance, project-based

Flexible working hours

Job summary

CXG invites automotive enthusiasts to become Luxury Automotive Experience Evaluators. You will visit premium showrooms, observe the customer journey, and provide structured feedback that helps brands refine service and ambience.

This freelance, project-based role offers flexible hours and opportunities to influence luxury experiences across global brands. Applicants should be 18+, passionate about automobiles, have a driving license, and enjoy interacting with people.

Qualifications

• Must have good understanding of the automobile industry.
• Passionate about improving customer service and retail environments.
• Able to provide unbiased, honest feedback through online surveys.

Responsibilities

• Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile.
• Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
• Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
• Share honest, professional feedback - Submit your observations through structured questionnaires on our platform.

Skills

Automotive industry knowledge

Customer experience understanding

Observation and reporting

Interpersonal skills

Driving license

Job description

CXG invites automotive enthusiasts to become Luxury Automotive Experience Evaluators. You will visit premium showrooms, observe the customer journey, and provide structured feedback that helps brands refine service and ambience.

This freelance, project-based role offers flexible hours and opportunities to influence luxury experiences across global brands. Applicants should be 18+, passionate about automobiles, have a driving license, and enjoy interacting with people.