Logistics & Operations Project Intern - Paris

TikTok; Paris; On-site; EUR 10,000 - 13,000; Part time

Job summary

TikTok Shop in Paris is seeking a Logistics Operations Project Intern (Intra-EU) for a 2027 start to contribute to impactful logistics initiatives within a fast-paced team. You will participate in weekly KPI reviews with LSP managers, coordinate with sellers and local LSP teams to resolve first-mile and last-mile issues, and monitor dashboards to drive on-time performance.

This internship provides hands-on experience, cross-functional exposure, and a strong foundation for future career growth at

Qualifications

• Currently pursuing an Undergraduate degree in supply chain, logistics, business operations, or a related discipline.
• Eligible to work in France; available to attend the internship for a minimum of 16 weeks on a full-time or part-time basis.
• Strong organizational skills with the ability to manage multiple tasks and priorities independently.
• Excellent communication skills.
• Proficient in Microsoft Office, familiarity with Excel (pivot tables, vlookups) is preferred.
• Eager to work in a cross-functional, fast-paced environment.

Responsibilities

• Participate and conduct weekly calls with logistics service providers (LSP) managers to review main KPIs.
• Communicate daily with sellers and local LSP teams to solve first-mile collection and last-mile delivery issues, etc.
• Proactive monitoring of created, pick-up volume and backlogs via different dashboards/reports and identify and resolve collection issues, fails, late or missing ascans, leadtime offenders.
• Merchant escalations (no show / no capacity) including merchant outreach via AM or AOC.
• Support with merchant onboarding plans 3PL > 4PL conversion.

Skills

Microsoft Office

Excel

Communication skills

Organizational skills

Education

Undergraduate degree in supply chain/logistics/business operations

Tools

Pivot tables

VLOOKUP

Job description

TikTok Shop in Paris is seeking a Logistics Operations Project Intern (Intra-EU) for a 2027 start to contribute to impactful logistics initiatives within a fast-paced team. You will participate in weekly KPI reviews with LSP managers, coordinate with sellers and local LSP teams to resolve first-mile and last-mile issues, and monitor dashboards to drive on-time performance.

This internship provides hands-on experience, cross-functional exposure, and a strong foundation for future career growth at