Legal & Compliance Tech Application Owner

Edenred; France; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Edenred is seeking a seasoned Legal & Compliance Tech Application Owner in France to manage day-to-day operations of OneTrust and related tools. You will coordinate security, privacy, and due diligence platforms while driving user adoption and process improvements.

Role requires hands-on operational experience, strong documentation skills, and excellent communication. You will collaborate with global teams, vendors, and internal stakeholders to ensure security policy compliance and successful

Qualifications

• Experience managing the operational run of a OneTrust instance with a focus on cookie consent, DSAR, TPRM, Privacy Automation.
• Ideally has deployed the OneTrust user consent module.
• Operational run experience for eFront, EQS, Piano, AI governance tools and third party due diligence tools.
• Minimum 5 years as a Tech App owner.

Responsabilités

• User assistance and support for tools to improve adoption and usability.
• Troubleshooting via ticketing systems and incident resolution.
• Documentation updates including user guides and FAQs.
• Maintenance, monitoring and governance of tool performance.
• Coordinate stakeholders and manage change requests and budgets.

Connaissances

Independent work

Strong communication

Excellent documentation

Prioritization & organization

Fluent English (spoken and written)

Outils

OneTrust

DSAR

TPRM

Privacy Automation

eFront

EQS

Piano

Description du poste

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

CONTEXT

Reporting to the Legal & Compliance Tech Manager, the Legal & Compliance Tech Application Owner will be responsible for day-to-day operations of the applications and of the management of IT projects withon le Legal scope. Th primary tool in scope is the OneTrust platform; secondary tools are Docusign, Piano, eFront, EQS, and third party due diligence solutions.

YOUR ROLE

• User assistance: Provide support to help users navigate and use the tools effectively.
• Troubleshooting: Identify and resolve issues reported via the Jira ticketing system.
• Documentation: Update documentation, including user guides and the FAQ knowledge base.
• Maintenance: Perform administration tasks and maintain the tools to ensure optimal performance.
• Feedback collection: Gather user feedback to improve features and usability.
• Monitoring: Track performance and usage metrics to identify areas for improvement.
• Continuous improvement: propose evolutions, drive actions to improve adoption and user experience; support the definition and execution of the action plan.
• Security: Assist security teams with application analyses and ensure implementation of security recommendations and guidelines; Project scope: Plan project stages, establish schedules, and define budgets and governance.
• Coordinate all stakeholders (Group and local business teams, Group and local Tech teams, vendors, etc.).
• Integration support: Assist with integrating tools with other systems and platforms.
• Monitor progress, identify risks and obstacles, communicate status to stakeholders, and escalated as needed.
• Ensure deliverables meet quality standards and technical requirements.
• Manage change requests and adjust the project plan accordingly.
• Collaborate with clients, vendors, and other departments to ensure needs are met.
• Prepare and monitor project budgets.
• Configure tools within your scope.
• Update project documentation.
• Implement and support delivered projects.
• Ensure compliance with the Group’s security policy.
• Participate in RFP and pre-studies

YOUR PROFILE

• Experience Has already managed the operational run of a OneTrust instance with a focus on: cookie consent, DSAR, TPRM, Privacy Automation
• Ideally has managed the deployment of the Onetrust user consent module
• Ideally has managed the operational run for: efront, EQS, Piano, AI governance tools, indicent tools, third party due diligence tools
• Has experience as a Tech App owner (5 years minimum)

Knowledge and Skills

• Onetrust certification is mandatory
• Ability to work independently and methodically
• Ability to work on multiple tools and to manage run and project activities in parallel
• Excellent interpersonal skills
• Strong documentation skills and the ability to explain issues and tasks to non-technical staff
• Strong in communication and organizational skills, ability to prioritize tasks continuously
• Fluent English, spoken and written

The Edenred State of mind - We are a unique company. We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.