L2 Data Center IT Technician — GPU Cluster Support

Nebius; Béthune; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and learning

Flexibility and ownership

Collaborative and innovative culture

Opportunity to work on impactful AI/ML

International environment

Job summary

Nebius is hiring an L2 IT Technician to support and maintain large-scale GPU clusters in a data center environment. You will troubleshoot high-performance server hardware and collaborate with IT infrastructure engineers to reduce resolution times and improve SLA performance.

The role emphasizes solving complex hardware incidents, proactive ticket handling, and documenting new IT hardware processes. A strong Linux/Unix background and English fluency are required to excel.

Qualifications

• Experience with data center servers and GPU clusters.
• Strong Linux/Unix knowledge and command line proficiency.
• Experience with monitoring, data analysis and presenting results.
• Excellent written and spoken English.

Responsibilities

• Solve hardware related issues with servers, involving in-depth advanced level troubleshooting
• Report to hardware problem management, execute workarounds and solutions
• Solve proactively L1/L2 tasks through ticket system
• Update new processes and documentation for IT hardware team
• Collaborate with IT infrastructure engineers and L3 Technicians to improve SLA with complex diagnostics
• Improve support processes, documentation and training materials
• Basic level of network tasks, troubleshooting and support

Skills

Datacenter hardware

IT hardware troubleshooting

Unix/Linux command line

Data analysis

Proactive/ownership mindset

English proficiency

Job description

Nebius is hiring an L2 IT Technician to support and maintain large-scale GPU clusters in a data center environment. You will troubleshoot high-performance server hardware and collaborate with IT infrastructure engineers to reduce resolution times and improve SLA performance.

The role emphasizes solving complex hardware incidents, proactive ticket handling, and documenting new IT hardware processes. A strong Linux/Unix background and English fluency are required to excel.