Remote GPU Cluster Hardware & Network Support Tech

Groupe EOLEN; Paris; Remote; EUR 40,000 - 60,000; Full time

Job summary

Groupe EOLEN is building a support team to manage incidents on GPU clusters operated in partnership with a cloud infrastructure provider. This role focuses on weekday coverage, diagnosing hardware and network issues rather than application support.

The ideal candidate will have solid system fundamentals and hands-on experience with Dell server hardware, along with knowledge of InfiniBand connectivity. All client communications will be in English, making fluency essential.

Qualifications

• Solid understanding of low-level networking and connectivity diagnosis.
• Hands-on experience with hardware troubleshooting on servers.
• Ability to diagnose GPU hardware failures.
• Knowledge of InfiniBand fabric.

Responsibilities

• Diagnose and triage incidents on GPU compute clusters.
• Investigate hardware failures and analyze logs.
• Diagnose GPU hardware faults.
• Configure and troubleshoot network connectivity.
• Provide first line of support to clients in English.

Skills

System and network fundamentals

Hardware troubleshooting

GPU hardware fault diagnosis

InfiniBand knowledge

Fluent English

Tools

Dell server hardware

Job description

Groupe EOLEN is building a support team to manage incidents on GPU clusters operated in partnership with a cloud infrastructure provider. This role focuses on weekday coverage, diagnosing hardware and network issues rather than application support.

The ideal candidate will have solid system fundamentals and hands-on experience with Dell server hardware, along with knowledge of InfiniBand connectivity. All client communications will be in English, making fluency essential.