Key Account Manager - France

ZURU; Paris; On-site; EUR 65,000 - 90,000; Full time

Job summary

ZURU is seeking a driven Key Account Manager for France to own and grow major toy accounts, balancing growth and profitability. You will lead negotiations, drive FOB adoption, and coordinate cross-functionally to ensure strong in-store and online performance.

Based in Paris, you will travel to customer sites and trade fairs, leveraging data to shape JBPs and strategic plans with senior buyers.

Qualifications

• 4–7 years’ experience in account management.
• Proven ownership of revenue-driving retail accounts.
• Strong negotiation, presentation, and numerical skills.
• Experience of direct-import/FOB or comparable supply models.
• Strong data and analytics capability (Excel; Power BI or similar).
• English and French.
• Willingness to travel to customers and international trade fairs.

Responsibilities

• Own and grow key accounts end-to-end; build JBPs.
• Drive listings, promotions, and share-of-shelf growth.
• Lead FOB conversion and manage pricing and profitability.
• Present to customers; build trusted relationships.
• Coordinate with marketing, supply chain, CSR, and merchandising.
• Forecasting, order-to-shipment pipeline, KPI tracking.

Skills

Account management

Revenue ownership

Negotiation & presentation

FOB/direct-import experience

Data analytics (Excel, Power BI)

English & French

Travel to events

Tools

Excel

Power BI

Job description

About ZURU

ZURU is on a mission to disrupt industries, challenge the status quo, and catalyze change through radical innovation and advances in automation. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; and ZURU Edge is pioneering new-generation FMCG brands to better serve modern consumers.

Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5,000 direct and indirect members across more than 30 international locations.

One of the largest toy companies in the world, our globally recognized and award-winning brands include Bunch O Balloons , Mini Brands , XSHOT , Rainbocorns , and Smashers. Our global FMCG brands include MONDAY Haircare , Millie Moon , RASCALS , BONKERS Pet Treats , DAISE Beauty , and GUMI YUM Surprise and more!

We are looking for a driven and passionate Key Account Manager - France for ZURU Toys.

Your Role:

Your role is to own and grow your accounts end-to-end.

You operate as the day-to-day commercial leader for your customers, balancing growth, crude profit, and long-term partnership.

Across Europe we operate a direct-import (FOB) model alongside domestic supply. A core part of this role is leading customers through that model - growing the FOB share of your accounts and managing domestic supply where it remains.

You make an impact by:

• Delivering revenue, crude profit, and share growth
• Growing the direct-import (FOB) share of your account base
• Securing space, visibility, and promotional support
• Building trusted buyer relationships that unlock long-term value
• Turning data and insight into clear commercial actions

Strong performance in this role is defined by consistent delivery, customer trust, and disciplined execution.

Key Responsibilities:

Account Ownership:

• Full ownership of assigned key accounts, including revenue, crude profit, and execution
• Build and deliver annual joint business plans (JBPs)
• Lead range reviews, negotiations, and seasonal planning cycles

Commercial Execution:

• Drive listings, promotions, activations, and share-of-shelf growth
• Advance the transition of your accounts to the direct-import (FOB) model
• Manage pricing, promotional ROI, and profitability by customer
• Ensure best-in-class execution in-store and online

Forecasting & Operational Discipline:

• Own accurate, timely forecasts and a clean order-to-shipment pipeline
• Manage order windows, cargo-ready dates, and shipment planning with the central coordination team
• Maintain reliable reporting and KPI tracking across your accounts

Customer Leadership:

• Lead customer meetings independently and present with confidence
• Build trusted relationships with buyers and key stakeholders
• Proactively identify growth opportunities and risks

Cross-Functional Leadership:

• Coordinate with marketing, supply chain, CSR, and merchandising teams
• Ensure clear communication and alignment internally
• Own follow-through - no dropped balls

What Good Looks Like?

• Consistent delivery against commercial targets
• Strong execution and credibility with customers
• Increasing strategic influence within accounts
• Measurable progress on FOB conversion and account profitability

Skills & Experience:

• 4–7 years’ experience in account management
• Proven ownership of revenue-driving retail accounts
• Strong negotiation, presentation, and numerical skills
• Experience of direct-import/FOB or comparable supply models - or the appetite to learn it quickly
• Strong data and analytics capability (Excel; Power BI or similar an advantage)
• English and French
• Comfortable operating at pace in high-expectation environments, with travel to customers and international trade fairs

LIFE@ZURU

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.

We recognise that ZURU’s success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools.

ZURU – Tomorrow Reimagined

ZURU.com