Key Account Manager

Foundever; Paris; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A leading client management company in Paris seeks a dedicated individual to manage and develop relationships with retail clients. The ideal candidate will have at least 3 years of experience in the retail sector and be fluent in both French and English. Your responsibilities will include driving proposal management, understanding client needs, and collaborating with internal teams. Join us to ensure client success and enhance business strategies.

Qualifications

• 3+ years of relevant work experience in the Retail vertical.
• Excellent written and verbal communication skills in French and English.
• Ability to develop trusting relationships with clients.

Responsabilités

• Develop solid relationships between clients and Foundever.
• Drive proposal management with a clear WIN strategy.
• Manage communications between clients and internal teams.

Connaissances

Excellent communication skills

Relationship management

Negotiation skills

Strategic thinking

Formation

Bachelor's degree in Business

Description du poste

The ideal candidate is passionate, self‑motivated, and detail‑oriented team player who is committed to the success of our customers. You will focus on growing and developing existing Retail clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities

• Developing a solid and trusting relationship between Clients and Foundever
• Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
• Driving proposal management with clear WIN strategy processes.
• Communicating with clients to understand their needs and explain product value.
• Managing communications between clients and internal teams and resolving key client issues and escalations.
• Collaborating on negotiations and contracts management with the client (MSA, SOW, renewals, amendments)

Qualifications and experience required

• Bachelor's degree or equivalent experience in Business
• 3+ years' of relevant work experience (Retail vertical)
• Excellent written and verbal communication skills (French and English)

Other requirement

• Successful candidate must be based in Paris to attend meetings with clients in person