Italian-Speaking Tech Support Pro — Athens Relocation

Mercier Consultancy Group; France; Sur place; EUR 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Fully Paid Relocation Package (flight,

Fully Paid Professional Training

Private Health Insurance

2 Extra Salaries Per Year (13th and 14

Résumé du poste

Mercier Consultancy Group is sourcing Italian-speaking Customer Experts for a Tech Leader in Greece. You will deliver premium support for Italian-speaking customers of high-end consumer electronics, troubleshoot issues, and guide product features to enhance user experience.

This on-site role requires relocation to Athens with intermediate English for international collaboration, a valid EU passport, and the ability to relocate.

Qualifications

• Native or fluent Italian (spoken and written).
• Intermediate English for international team collaboration.
• Valid EU passport (mandatory).
• Relocation to Athens for this on-site role.

Responsabilités

• Deliver premium support to Italian-speaking customers regarding high-end consumer electronics devices.
• Troubleshoot technical issues related to hardware, software, and peripheral connectivity.
• Provide expert guidance on product features to enhance the overall user experience.
• Maintain high levels of customer satisfaction by providing accurate and efficient solutions.
• Document customer interactions within the CRM system with precision and clarity.
• Stay updated on the latest consumer electronics technology trends and product releases.
• Collaborate with internal teams to ensure seamless service delivery for our tech-forward clientele.

Connaissances

Italian fluency

English proficiency

Relocation to Athens

Description du poste

Mercier Consultancy Group is sourcing Italian-speaking Customer Experts for a Tech Leader in Greece. You will deliver premium support for Italian-speaking customers of high-end consumer electronics, troubleshoot issues, and guide product features to enhance user experience.

This on-site role requires relocation to Athens with intermediate English for international collaboration, a valid EU passport, and the ability to relocate.