French Tech Support Advisor — Athens (Relocation)

Cross Border Talents; Paris; Sur place; EUR 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Paid relocation package

Hotel accommodation for the first 14-?

Private health insurance

Renewable 12-month contract

International work environment

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Technical Advisor to join our team in Athens on-site. This role offers full relocation support, including flight and hotel arrangements, with ongoing assistance to secure a long-term home and integrate into an international work environment.

You will handle inquiries by phone and email, provide technical troubleshooting, and maintain customer records while delivering excellent service and solutions to common questions.

Qualifications

• Native or fluent French
• Problem-solving mindset & technical thinking
• Basic typing skills (20 WPM+)
• High school diploma or higher

Responsabilités

• Handle customer inquiries via phone and email
• Provide technical support and troubleshooting
• Record and manage customer interactions in the system
• Resolve issues efficiently while ensuring high customer satisfaction
• Offer solutions to common problems and FAQs

Connaissances

French

Problem-solving

Typing 20 WPM

Customer service

Formation

High school diploma or higher

Description du poste

Cross Border Talents is seeking a French-speaking Customer Technical Advisor to join our team in Athens on-site. This role offers full relocation support, including flight and hotel arrangements, with ongoing assistance to secure a long-term home and integrate into an international work environment.

You will handle inquiries by phone and email, provide technical troubleshooting, and maintain customer records while delivering excellent service and solutions to common questions.