French-Speaking Customer Tech Advisor - Athens On-Site

Cross Border Talents; Lyon; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Hotel accommodation for first 14 days

Home finding assistance

Salary + performance bonus

Private health insurance

Greek language lessons

International work environment

Job summary

Cross Border Talents in Athens is seeking a French Customer Technical Advisor to join our on-site team. You will handle customer inquiries via phone and email, provide technical support, and document interactions in the system.

This role requires fluent French, strong English, excellent communication, and a problem-solving mindset. Relocation support, hotel for 14 days, and long-term home-finding assistance are provided along with a competitive salary and benefits.

Qualifications

• Native or fluent French.
• Strong English level (C1).
• Good communication & active listening skills.
• Problem-solving mindset & technical thinking.
• Basic typing skills (20 WPM+).
• High school diploma or higher.

Responsibilities

• Handle customer inquiries via phone and email.
• Provide technical support and troubleshooting.
• Record and manage customer interactions in the system.
• Resolve issues efficiently while ensuring high customer satisfaction.
• Offer solutions to common problems and FAQs.

Skills

French

English (C1)

Communication

Active Listening

Problem Solving

Technical Thinking

Typing 20 WPM+

Education

High School Diploma or higher

Job description

Cross Border Talents in Athens is seeking a French Customer Technical Advisor to join our on-site team. You will handle customer inquiries via phone and email, provide technical support, and document interactions in the system.

This role requires fluent French, strong English, excellent communication, and a problem-solving mindset. Relocation support, hotel for 14 days, and long-term home-finding assistance are provided along with a competitive salary and benefits.