IT Technician

Voodoo; Paris; Hybrid; EUR 34,000 - 52,000; Full time

Benefits offered by this job

Gymlib (100% covered by Voodoo)

Premium healthcare coverage with SideC

Job summary

Voodoo in Paris is seeking an IT Technician (Level 1/2) to support employee devices, software, and services. You will prepare computers for new joiners, troubleshoot hardware and software issues, maintain inventory, and ensure meeting rooms and VC systems work smoothly.

You will apply modern IT management practices (Cloud, SaaS, Google Workspace) and contribute to IT projects. Fluency in English and French, customer service mindset, and an ability to automate recurring issues are essential.

Qualifications

• Experience in a similar IT support role
• Strong customer service and communication skills in English and French
• Familiarity with cloud-based IT management (Google Workspace, SaaS) and asset management
• Ability to identify recurring issues and automate improvements

Responsibilities

• Prepare computers for new joiners and onboard equipment
• Troubleshoot software and hardware issues
• Maintain core IT systems and operations
• Track and maintain hardware and software inventory
• Ensure meeting rooms and VC systems function properly
• Update and document IT procedures
• Contribute to IT projects and improvements

Skills

Customer service

Communication

IT support

Automation opportunities

Bilingual EN/FR

Tools

Google Workspace

Slack

SaaS Management/Asset Tool/Ticketing

Okta SSO/SAML

VC Systems (Polycom/Logitech)

Job description

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Team

Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo’s success.

Role

You are responsable of Level 1 and Level 2 IT tasks (such as preparing computers for new joiners, troubleshooting software and hardware issues, etc..)

You help ensure IT Services delivers the best employee experience in relation to employees support, deployments, infrastructure, and day to day IT activities

You maintain core IT systems and operations, including operating systems, security tools, applications

You track and maintain hardware and software inventory

You ensure meeting rooms and VC systems are functioning properly

You update and document the current IT procedures

You contribute to IT projects and improvements

Profile

You are passionate about IT and technology, with proven experience in a similar role or in a fast-growing environment

You have a modern approach to IT management (Cloud, SaaS, Google Workspace, etc.)

You provide excellent customer service and have strong communication skills in English and French

You are able to identify recurring issues and evaluate opportunities to automate them

Experience with AI tools or technologies is a plus

Our Stack

Google Workspace

Slack

SaaS Management/Asset Tool/Ticketing

SSO, SAML : Okta

VC Systems : Polycom/Logitech

Competitive salary based on experience

Gymlib (100% covered by Voodoo)

Premium healthcare coverage with SideCare, 100% covered for you and your family