IT Support Intern: Help Desk & End-User Champion

Timmins and District Hospital/L'Hôpital de Timmins et du district; Labrihe; On-site; EUR 23,000 - 27,000; Part time

Job summary

Timmins and District Hospital seeks an IT Helpdesk Intern to assist users with hardware, software and telecommunications issues. You will respond to service requests, help resolve problems, and train staff on supported IT systems in a fast-paced clinical environment.

Applicants should have a IT-related degree or diploma and strong troubleshooting, communication and organizational skills. French/English bilingualism is an asset; vaccine requirement noted for safety protocols.

Qualifications

• Bachelor’s Degree or diploma in Information Technology, Computer Sciences or a similar field.
• Excellent troubleshooting ability with PCs, laptops, printers and other hardware peripherals.
• Strong problem solving, analytical, and communication skills.

Responsibilities

• Responding to end-user service requests.
• Providing support for hardware, software and telecommunications issues.
• Testing and analyzing new and upgraded software/hardware.
• Training end-users on procedures and supported IT systems.

Skills

Troubleshooting hardware

Customer service

Communication

Time management

Bilingual French/English (asset)

Education

Bachelor’s Degree or diploma in IT

Tools

SharePoint

Microsoft Office

Zoom/Teams

Job description

Timmins and District Hospital seeks an IT Helpdesk Intern to assist users with hardware, software and telecommunications issues. You will respond to service requests, help resolve problems, and train staff on supported IT systems in a fast-paced clinical environment.

Applicants should have a IT-related degree or diploma and strong troubleshooting, communication and organizational skills. French/English bilingualism is an asset; vaccine requirement noted for safety protocols.