IT Support Engineer

RED Global; Grand Est; Hybride; EUR 35 000 - 50 000; Plein temps

Résumé du poste

RED Global is looking for an IT Support Engineer (2nd Line) for a long-term contract to support their international client in Moselle, France. The role requires strong experience in supporting Windows environments and providing 2nd line support for end users.

You will work on various IT tasks including asset management and collaborating with vendors. Ideally, you will be on-site 2 days a week. If you fit this description, please apply by sending your CV to [e-mail].

Qualifications

• Strong experience supporting Windows environments.
• Familiarity with Linux is a plus.
• Experience in providing support for laptops and desktops.

Responsabilités

• Provide 2nd line support for end users.
• Handle asset management and hardware deployments.
• Work with vendors and infrastructure teams.

Connaissances

Windows support experience

2nd line support

Network infrastructure knowledge

Asset management experience

IT service management processes

Vendor collaboration

Description du poste

***IT Support Engineer (2nd Line) – 6 months + extension - Moselle, France***

RED Global is currently supporting one of our international clients in their search for an IT Support Engineer (2nd Line) for a long‑term contract project.

Location

Moselle, France (ideally 2 days on‑site per week)

Languages

English and French

Key Requirements

• Strong experience supporting Windows environments (Linux knowledge is a plus)
• Experience providing 2nd line support for end users, laptops, desktops, and mobile devices
• Knowledge of network infrastructure, LAN/WAN, servers, and IT hardware
• Experience with asset management, hardware deployments, and refresh activities
• Familiarity with IT service management processes including incident and change management
• Experience working with vendors and infrastructure teams

If this sounds like a good fit, please send your latest CV to [e-mail] or apply directly.