IT Support ENGINEER

Swiss IT solutions CH GmbH; Aix-en-Provence; Sur place; Confidentiel; Plein temps

Avantages offerts par ce poste

Freelance contract

Extendable terms

Résumé du poste

Swiss IT Solutions CH GmbH in Aix-en-Provence seeks an IT Support Engineer to maintain and optimize client IT infrastructures, provide on-site support, and collaborate with cloud teams to deliver tailored solutions.

The role requires a bachelor’s degree in Computer Science or a related field, strong troubleshooting skills, and solid communication to assist clients and teammates. The firm emphasizes growth, innovation, and flexible contracting with extendable terms.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proven IT support experience with strong knowledge of computer systems, networks, and software.
• Excellent problem-solving and troubleshooting skills, especially for hardware/software issues.
• Strong communication and interpersonal skills to assist clients and collaborate in a team.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.

Responsabilités

• Provide on-demand IT support to clients by diagnosing and resolving technical issues related to hardware, software, and networks.
• Assist in maintenance and administration of client servers and network infrastructure for optimal performance and security.
• Collaborate with cloud computing team to implement, monitor, and manage cloud-based solutions for client needs.
• Communicate effectively with clients to understand IT requirements and provide guidance and recommendations.
• Stay updated with industry trends to improve service delivery and client satisfaction.

Connaissances

Bachelor’s degree in Computer Science

IT support experience

Network understanding

Problem solving

Communication skills

Formation

Bachelor's degree in Computer Science or related field

Description du poste

Join Swiss IT Solutions CH GmbH as an IT Support Engineer and become a pivotal part of our dedicated team, committed to delivering top-tier IT support services worldwide. We are a boutique firm specializing in innovative IT solutions that empower businesses to reach their goals through cutting-edge technology. As an IT Support Engineer, you will play a crucial role in maintaining and optimizing our clients' IT infrastructures, ensuring seamless operations. Your responsibilities will include providing on-site engineering support, managing server and network maintenance, and assisting with cloud computing services. Embrace our core values of challenge, communication, leadership, learning, passion, performance, personal responsibility, respect, teamwork, and trust to drive exceptional outcomes for our clients. If you are a tech-savvy professional eager to grow and make a significant impact, Swiss IT Solutions offers a unique opportunity to advance your career in a supportive and dynamic environment.

Tasks

• Provide on-demand IT support to clients by diagnosing and resolving technical issues related to hardware, software, and network systems.
• Assist in the maintenance and administration of client servers and network infrastructure to ensure optimal performance and security.
• Collaborate with the cloud computing team to implement, monitor, and manage cloud-based solutions tailored to client requirements.
• Communicate effectively with clients to understand their IT needs and objectives, providing guidance and recommendations to enhance their technology environment.
• Stay updated with the latest industry trends and technological advancements to continuously improve service delivery and client satisfaction.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Proven experience in IT support, with a strong understanding of computer systems, networks, and relevant software.
• Excellent problem-solving skills and ability to troubleshoot hardware and software issues efficiently.
• Strong communication and interpersonal skills to effectively assist clients and work collaboratively within a team.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Benefits

Its a freelance contract + extendable

Join Swiss IT Solutions as an IT Support Engineer. Elevate your career with a dedicated team, global projects, and innovative technology solutions. Make a difference in IT consulting!