Head of IT Infrastructure and Operations

Confidential; Annecy; On-site; EUR 160,000 - 223,000; Full time

Job summary

A prestigious organization in Auvergne-Rhône-Alpes is seeking a Head of IT Infrastructure & Operations to lead the IT infrastructure landscape and service delivery. This strategic role requires managing a hybrid team and overseeing key infrastructure domains including networking, datacenters, and cloud platforms (Azure/AWS). Candidates should have over 10 years of leadership experience in IT infrastructure within complex environments. Attractive salary package offered.

Qualifications

• 10+ years of leadership experience in IT within complex enterprise environments.
• Strong expertise across networks, datacenters, cloud, workplace services, and Windows systems.
• Excellent stakeholder engagement skills.
• Strong communication and engagement with executive stakeholders.

Responsibilities

• Lead management of IT infrastructure including network, storage, and services.
• Design and implement hybrid cloud strategies focused on security and governance.
• Manage internal teams and third-party providers for infrastructure operations.
• Oversee internal teams and third‑party providers to deliver high‑quality operations.
• Manage multi‑million CHF budget with cost control and ROI focus.
• Collaborate with stakeholders to align infrastructure with enterprise transformation.

Skills

Leadership in IT Infrastructure & Operations

Expertise in networking

Strong knowledge of cloud platforms (Azure/AWS)

Vendor management

Operational governance

Vendor management

Stakeholder engagement

Job description

Head of IT Infrastructure and Operations

Our client, a prestigious and well‑established organization, is seeking its future Head of IT Infrastructure & Operations to lead the IT infrastructure landscape and service delivery function.

This strategic role is accountable for the performance, scalability, security, and modernization of all core IT infrastructure services. In this dynamic environment, you will manage a hybrid team and take full ownership of key infrastructure domains including networking, datacenters, cloud platforms (Azure/AWS), enterprise Windows systems, and end‑user computing. You will drive the transition toward managed services where relevant, ensuring operational excellence and consistent service quality.

As Head of IT Infrastructure & Operations, you will define and execute the infrastructure strategy and roadmap. This position is located in the Lausanne area and comes with an attractive salary package.

Key Responsibilities

• Lead the end‑to‑end management of IT infrastructure, including network (LAN/WAN), storage, datacenter environments, Windows servers, backup & disaster recovery, and workplace services.
• Design and implement hybrid cloud strategies, integrating on‑premise and public cloud platforms (Azure/AWS) with a strong focus on performance, scalability, security, and governance.
• Ensure continuous availability and optimal performance of IT services.
• Manage internal teams and third‑party providers to deliver high‑quality infrastructure operations and service excellence.
• Oversee a multi‑million CHF budget, ensuring cost control, forecasting accuracy, and maximizing ROI on infrastructure investments.
• Collaborate with application, business, and digital stakeholders to ensure infrastructure supports enterprise‑wide needs and transformation initiatives.

Requirements

• 10+ years of leadership experience in IT Infrastructure & Operations within complex enterprise environments.
• Strong expertise across networks, datacenters, cloud platforms (Azure/AWS), workplace services, and enterprise Windows systems.
• Proven leadership in team management, vendor management, and operational governance.
• Excellent communication and stakeholder engagement skills, including interaction with executive leadership.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Information Technology

Industry

Retail