IT Supervisor - Digital Employee Experience

American President Lines; Marseille; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

CMA CGM Group in Marseille seeks an IT Supervisor to lead the digital employee experience. You will drive the adoption of modern workplace tools and oversee AI-driven innovations across the group’s operations.

The role requires a Master’s degree and 10+ years in project management, with fluent English and strong leadership in a multicultural setting. A hybrid collaboration with international teams is expected.

Qualifications

• Master’s degree (Bac+5) or equivalent in project management, IT, digital transformation, or AI.
• 10+ years of project management experience.
• Fluent English in international environment.
• Strong organizational and interpersonal skills.
• Proficiency in Microsoft 365 tools.
• Solid knowledge of innovative digital solutions and generative AI.

Responsabilités

• Digitalization of Business Unit Activities: develop, integrate, or industrialize digital solutions for employees.
• Leadership of Microsoft Solutions & Modern Workplace: oversee Power Platform and governance of Copilot Studio with AI initiatives.
• Governance & Production Deployment: manage SteerCo, budget tracking, and stakeholder coordination; ensure security and stability of deployments.
• Program & Team Management: supervise multidisciplinary teams and organize portfolio by department and capabilities.

Connaissances

Leadership

Communication

Analytical thinking

Team management

Multicultural collaboration

Executive reporting

Formation

Master's degree

Outils

Power Platform

Microsoft 365

Copilot Studio

Description du poste

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ID: 586519

Location: Marseille, FR

IT Supervisor - Digital Employee Experience

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

MISSION

Within the Workplace Department, you will lead the team responsible for the digital employee experience. This program aims to digitally transform our ways of working and drive the adoption of innovative tools across the CMA CGM Group.

WHAT ARE YOU GOING TO DO?

• 1. Digitalization of Business Unit Activities
  • Develop, integrate, or industrialize digital solutions for employees (e.g., implementing a crisis management tool, international deployment of a building management solution, etc.).
• 2. Leadership of Microsoft Solutions & Modern Workplace
  • Oversee and organize the Power Platform, in coordination with decentralized international development teams.
  • Design, develop, and govern Microsoft AI solutions, particularly the development of Copilot Studio agents by pro-developer teams to accelerate the transformation of the Group’s internal business processes.
  • Collaborate with Innovation teams to ensure alignment with the Group’s AI strategy.
• 3. Governance & Production Deployment
  • Facilitate Steering Committees (SteerCo), reporting, budget tracking, and stakeholder coordination.
  • Work closely with cybersecurity, architecture, and support teams to ensure compliance, security, and stability of deployments.
  • Monitor project progress and ensure deadlines are met according to business needs.
• 4. Program & Team Management
  • Supervise a multidisciplinary team (external providers, internal employees) to ensure the quality of deliverables.
  • Organize the portfolio by department and capabilities, including roadmap and budget management.
  • Prepare regular reporting for management on your projects.

WHO ARE WE LOOKING FOR?

Master’s degree (Bac+5) or equivalent, with a specialization in project management, IT, digital transformation, or artificial intelligence.

Proven experience in project management (10+ years).

Ability to thrive in an international and multicultural environment – fluent English is essential.

Strong organizational and interpersonal skills.

Proficiency in Microsoft 365 tools.

Solid knowledge of innovative digital solutions and generative AI.

SOFT SKILLS

• Strong passion for digital topics
• Excellent communication skills, ability to lead meetings
• Innovation and transformation mindset
• Analytical, teamwork, and collaboration skills
• Ability to work in a multicultural environment
• Team management and leadership
• Executive communication and reporting