Group Business Process Excellence & Compliance Manager

American President Lines; Marseille; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

CMA CGM Group in Marseille seeks a Group Business Process Excellence & Compliance Manager to lead cross‑functional projects ensuring environmental regulatory compliance and digital transformation. You will translate business needs into clear processes, reliable data, and actionable roadmaps, coordinating with IT and senior stakeholders.

The role focuses on governance, data quality and scalable AI solutions, with a strong emphasis on change management and stakeholder alignment across a global

Qualifications

• Solid experience in project management in a complex environment.
• Strong ability to coordinate multiple stakeholders, drive alignment and prepare decision‑oriented materials.
• Good understanding of data management, reporting, digital tools and continuous improvement practices.
• Excellent communication skills, with the ability to simplify complex topics and influence without direct authority.
• Structured, autonomous and collaborative mindset, with strong analytical skills and attention to detail.
• Knowledge of IMO DCS and EU MRV regulations

Responsabilités

• Lead and coordinate cross‑functional projects related to compliance, process improvement, data governance and digital transformation.
• Ensure alignment between business requirements, operational constraints, regulatory expectations and IT capabilities.
• Define, implement and continuously improve governance frameworks, including roles and responsibilities, decision processes, documentation standards and escalation mechanisms.
• Scale‑up AI power solutions.
• Structure and monitor project roadmaps, key milestones, risks, arbitration points and management reporting.
• Support data quality, consistency of methodologies and development of reporting or monitoring tools.
• Facilitate communication, knowledge sharing and change management across stakeholders.

Connaissances

Project management

Stakeholder coordination

Data management

Communication skills

Change management

Analytical skills

Description du poste

Location: Marseille, FR

Group Business Process Excellence & Compliance Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE

The Manager, Business Process Excellence & Compliance leads and delivers cross-functional projects to support and ensure environmental regulatory compliance, and digital transformation in a robust and consistent ecosystem. The role translates business needs, regulatory requirements and operational constraints into clear processes, reliable data, effective governance and actionable project roadmaps.

Acting as a key coordination point between business teams, IT and senior stakeholders, the position contributes to harmonizing practices, improving decision‑making and securing the successful implementation of strategic projects to the purpose.

WHAT ARE YOU GOING TO DO ?

• Lead and coordinate cross‑functional projects related to compliance, process improvement, data governance and digital transformation.
• Ensure alignment between business requirements, operational constraints, regulatory expectations and IT capabilities.
• Define, implement and continuously improve governance frameworks, including roles and responsibilities, decision processes, documentation standards and escalation mechanisms.
• Scale‑up AI power solutions.
• Structure and monitor project roadmaps, key milestones, risks, arbitration points and management reporting.
• Support data quality, consistency of methodologies and development of reporting or monitoring tools.
• Facilitate communication, knowledge sharing and change management across stakeholders.

WHO ARE WE LOOKING FOR ?

• Solid experience in project management in a complex environment.
• Strong ability to coordinate multiple stakeholders, drive alignment and prepare decision‑oriented materials.
• Good understanding of data management, reporting, digital tools and continuous improvement practices.
• Excellent communication skills, with the ability to simplify complex topics and influence without direct authority.
• Structured, autonomous and collaborative mindset, with strong analytical skills and attention to detail.
• Knowledge of IMO DCS and EU MRV regulations