Digital HR Solution Technical Manager

CMA CGM; Marseille; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A global logistics leader in Marseille seeks a Technical Team Manager responsible for overseeing HR solutions and ensuring their alignment with organizational needs. The successful candidate will manage advanced configurations, maintain system coherence, and provide strategic insight on HR integrations. Required qualifications include a strong background in IT services, project management experience, and at least five years of expertise with SAP SuccessFactors. Fluency in English and proficiency in French are essential for this role.

Qualifications

• In-depth knowledge of IT services and Product Management.
• Proven relationship management and business partnership skills.
• Strong analytical ability with creative thinking.

Responsabilités

• Manage advanced configurations of HR solutions and integrations.
• Plan and deploy new versions/releases of HR solutions.
• Maintain the performance and security of HR solutions.

Connaissances

Analytical ability

Cloud environments

Project management

Communication skills

Understanding HR processes

Formation

Degree in Engineering or relevant field

Outils

SAP SuccessFactors

SAP BTP

Workday Adaptive Planning

Docebo

Description du poste

CMA CGM Marseille, Provence-Alpes-Côte d'Azur, France

MISSION

The Technical Team Manager is responsible for overseeing the technical aspects of the HR solutions portfolio, ensuring its alignment with organizational needs while driving innovation. He/She will ensure the seamless integration, maintenance, and performance of HR solutions, promoting a culture of continuous improvement and data‑driven decisions.

He/She leads the team of HR Digital Product Owners oriented on technical expertise and coordinates their activities to maintain consistency between the different processes. He/She demonstrates the ability to ensure operational stability for the customer and has a global view on the HR solutions to foresee new technologies, methods, or tools that can enhance or transform existing HR solutions.

WHAT ARE YOU GOING TO DO?

Enhancements & Integrations: Manage advanced configurations of HR solutions and ensure that HR tools are well‑integrated with other systems, promoting data flow and system coherence.

• Plan, test, and deploy new versions/releases of HR solutions and ensuring compatibility with existing configurations and processes.
• Set up and maintain development, testing, and production environments for HR solutions.
• Map, optimize, and standardize technical documentation about the HR solutions and the integrations between other systems.
• Maintain the performance, security, and scalability of HR solutions for customers.
• Monitor the Level 3 support activities within the team, ensuring swift resolution of complex incidents and requests.
• Advise the organization on potential enhancements, integrations, or replacements based on emerging technologies.
• Participate in support activities as a third level (maximum 30%) on the support chain, centralizing the expertise.

Expected deliverables

• Documentation workbooks and global data models: Updated configuration documents with the current configuration of the solutions.
• Integrations Map: Updated map of all existing integrations in the HR solutions and status on their current deployment.
• Permissions framework: updated documentation of the existing roles and capabilities to export the current configuration to organize regular audit.
• Detailed quarterly reports on updates on ongoing initiatives.

Profile description

The successful candidate will exhibit an in-depth knowledge and understanding of IT services and Product Management in complex organizations. He/She will need to demonstrate proven relationship management strengths, with clear evidence of an ability to build successful business partnerships and drive direction and effective product backlogs.

High‑level communication ability is essential, with verbal, written and interpersonal skills integral to success in this role.

In addition, the successful applicant will possess:

• Strong analytical ability coupled with an innovative and creative thinking style and robust business and technology acumen.
• Experience in cloud environments.
• A minimum of five years of solid experience with SAP SuccessFactors, including SAP BTP, is required. Familiarity with other platforms, such as Workday Adaptive Planning or Docebo, would be considered a valuable plus.
• Good understanding of HR software architectures.
• Familiarity with the latest trends in tech, especially those relevant to HR solutions.
• Proven track record in project management, especially in a tech environment.
• Capable to understand and is the team referee to know existing IT solutions of the Group to rely on.
• Communication skills, capable of translating technical jargon for non‑technical stakeholders.
• Strong knowledge of HR processes and best practices.
• Degree in School of Engineering or University Course.
• Good level of English mandatory, French proficiency ideal as well.