IS Production Manager

MyJob.Company; Paris; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading technology firm in France is seeking an experienced IS Production Manager to ensure the quality and security of the Information System production run. Responsibilities include supervising operational support, leading major incidents and crisis management, and defining quality assurance guidelines. Candidates must have ten years of relevant IT experience and the ability to manage large teams. This is an essential role to enhance operational excellence in a fast-paced environment.

Qualifications

• Ten years of experience in a similar IT position.
• Experience in support, infrastructure management, development, and management for trading business activities.
• Ability to manage a team of more than 8 people.

Responsabilités

• Supervise operational support activities.
• Lead major incidents and crisis management.
• Define and implement guidelines for quality assurance in operations.

Connaissances

Team management

IS Security

IS Change processes

Description du poste

Transversal Delivery Center (part of Trading Information System, with more than 130 collaborators) is looking for a IS Production Manager to ensure a good quality of the run.

Job Description

The IS Production Manager will have to sustain the securization of the Information System production run.

• Supervises the operational support activities.
• Works closely with all IT teams/resources to drive and coordinate issues analysis and resolution.
• Ensures that IT systems are operating with sufficient visibility and instrumentation to deliver incident detection, response and resolution.

Incident & Crisis Management

• Leads the major incidents and crisis management.
• Ensures proper analysis of incidents, documentation after resolution and the processing of actions for the continous improvement.

Change Management

• Defines & implements guidelines and process to ensure a good quality of the run.
• Enhances the processes that measure, monitor, and report on the availability and performance of IT systems.

Qualifications

You have ten years experience in a similar IT position, combination of support, infrastructure management, development and management experiences for trading business activities.

Your technical expertise covers: team management (more than 8 people) and transversal coordination, IS Security, IS Change processes...