Internship - MH Private Apartment Intendant

LVMH; Paris; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Moët Hennessy, the wines and spirits arm of LVMH, seeks a Private Apartment Intendant in Paris to uphold luxury service standards and ensure flawless client experiences.

You will welcome private clients, coordinate appointment prep with the Private Apartment Manager, and support daily operations, stock control, and events. Fluency in French and English is an asset; equal opportunity employer.

Qualifications

• Luxury hospitality mindset and luxury service standards.
• Discretion and client privacy.
• Excellent presentation and professional posture.
• Organizational skills for appointments and priorities.
• Operational rigor in stock and inventories.

Responsabilités

• Front office: welcome private clients with elegance, discretion and professionalism.
• Back office: prepare client visits with Private Apartment Manager; coordinate provision of bottles and amenities.
• Apartment operations: support day-to-day needs; manage stock, inventories and events.

Connaissances

Luxury hospitality

Impeccable appearance

Client service

Discretion

Organizational skills

Inventory control

Team coordination

Adaptability

Bilingual EN/FR

Description du poste

Moët Hennessy is LVMH’s wines and spirits arm, global leader in the luxury wines & spirits sector and recognized internationally for our exceptional and exclusive brands. These include, amongst others, Dom Perignon, Moët & Chandon, Veuve Clicquot, Krug and Ruinart for champagne, Hennessy, Glenmorangie, Ardbeg for spirits, and a selection of still and sparkling wines from around the world.

At Moët Hennessy, our mission is to craft exceptional experiences. We do this by embracing our core values: Sharing, Elegance, Integrity, Spirit of conquest and Epicureanism. This is what unites us and makes us unique.

Now, immerse yourself in the Moet Hennessy Private Sales universe, where passion meets purpose. It's not just a workplace; it's a vibrant community made up of exceptional individuals, where every voice matters.

Our mission extends beyond engaging our Private Clients. We aim to be the reference for exceptional customers in luxury Wines and Spirits, offering them a selection of high-end products, tailor-made services, and unique experiences that money can’t buy. Crafting enchanting experiences for our discerning clientele, we pride ourselves on elevating their journey in the world of luxury wines and spirits.

Spark your entrepreneurial spirit, pioneer new insights, and watch your creativity soar in a bold and empowering space. Your career journey is an adventure waiting to unfold. We're dedicated to empowering our incredible team and providing opportunities for global mobility within Moët Hennessy and the prestigious LVMH Group.

Job responsibilities

The Private Apartment intendant contributes to an impeccable quality of service, in line with the standards of luxury hospitality and MH Private. He or she contributes to the optimal preparation of client appointments, the flawless presentation of the apartment and the smooth running of operations before, during and after each visit.

Your key responsibilities will include:

• Front office — guest welcome and client service: welcome private clients with elegance, discretion and professionalism; actively participate to a top notch service for lunches, dinners, tastings, appointments, ensure the appropriate appearance, posture and attention to detail in every client interaction;
• Back office — appointment preparation: help to prepare client visits in coordination with the Private Apartment Manager and Ambassador; participates to organizing the provision of bottles, decanting when required, amenities and all elements contributing to the client experience; contributes to the appropriate staging and visual merchandising for each appointment.
• Apartment operations : support the teams with day-to-day operational needs, including stationery, IT and miscellaneous equipment; participates to bottle inflows and outflows following tastings and events; participate in biannual inventories and their preparation.

Profile

We are looking for a unique and amazing talent.

We think you’ll fit in great with us if you have …

• Luxury hospitality mindset: strong understanding of high-end service standards, luxury codes and private client expectations.
• Excellent presentation: impeccable personal appearance, professional posture and attention to detail in all client-facing situations.
• Client service excellence: ability to welcome, assist and serve private clients with elegance, discretion and care.
• Discretion and confidentiality: absolute respect for client privacy, internal information and sensitive environments.
• Organizational skills: ability to prepare appointments, coordinate operational details and deal with several priorities simultaneously.
• Operational rigor: reliability in stock follow-up, inventories, invoicing support and administrative tracking.
• Team coordination: ability to work smoothly with internal teams, external providers and multiple stakeholders.
• Adaptability: flexibility to respond to last-minute changes, client preferences and operational priorities.
• Fluent communication: clear, polished and professional communication in both French and English is an asset.

Additional information

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.