International Operations & Logistics Specialist (M/F/X) - Fixed-term Contract

Business At Work; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Mobility package

Swile meal card: €9/day

2–3 sports sessions per month

Health coverage through Alan

Remote work: 2 days/week

Regular team events

Referral bonus

Résumé du poste

Business At Work is seeking a Logistics Specialist based in Paris to manage global delivery operations starting July 2026. You will coordinate logistics for B2B orders and ensure smooth supply chain operations across Europe.

The ideal candidate will have 3-5 years of experience in logistics, be fluent in English and French, and possess strong problem-solving skills. Benefits include remote work options, health coverage, and regular team events.

Qualifications

• 3 to 5 years of hands-on experience in order management or logistics.
• Must be fluent in English and French.
• Experience with international shipping and customs.

Responsabilités

• Own the end-to-end processing of B2B orders.
• Orchestrate shipping routes and handle customs requirements.
• Act as the main point of contact for post-delivery inquiries.
• Manage multi-currency invoicing and monitor payment completions.
• Optimize data flow between HubSpot and NetSuite.

Connaissances

Order management

Logistics coordination

Customer support

Data optimization

Communication

Bilingual (English/French)

Formation

Degree in International Business, Supply Chain, or Logistics

Outils

NetSuite

HubSpot

Google Suite

Description du poste

At Work with Island, we design spaces where people love to work. Behind the scenes, our Operations team is the backbone of this mission. To support our rapid international growth and cover a maternity leave, we are looking for a sharp, autonomous Logistics Specialist to take over our global delivery operations starting July 2026. Based in Paris, your playground won’t just be France, but our entire European and international market network. You will work hand-in-hand with Mélanie and Tou-Zeu, our Logistics Specialists, to keep our supply chain seamless.

Your mission – reporting directly to Louis (Ops Manager) – is to turn international sales into flawless physical setups. From a single direct-to-consumer e-commerce order to massive, multi‑floor B2B office fit‑outs across Europe, you are the master of execution.

Responsibilities

• Order Fulfillment – Own the end‑to‑end processing of B2B orders. Convert signed contracts into operational purchase orders without dropping a single detail.
• Logistics & Last Mile Coordination – Orchestrate shipping routes, coordinate with freight forwarders, handle customs requirements, and sync with local installation teams. While focusing on international expansion, also manage and ensure continuity of our domestic (French) logistics.
• After‑Sales Service & Support (SAV) – Act as the main point of contact for post‑delivery inquiries, efficiently managing customer support tickets, resolving product or installation incidents, and coordinating spare parts or returns to guarantee a premium experience.
• Global Client Support & Quality Assurance – Serve as the main point of contact for tracking and updates. Solve transit hiccups proactively and keep client satisfaction high.
• Financial & Administrative Rigor – Manage multi‑currency invoicing, monitor payment completions, and resolve supplier or billing disputes with precision.
• Data & Process Optimization – Keep our digital ecosystem clean and efficient by mastering the data flow between HubSpot (CRM) and NetSuite (ERP).

Benefits

• Mobility package
• Swile meal card: €9/day
• 2–3 sports sessions per month
• Health coverage through Alan
• Remote work: 2 days/week
• Regular team events and biannual company retreats
• Referral bonus

Qualifications

• Degree in International Business, Supply Chain, or Logistics, backed by 3 to 5 years of hands‑on experience in order management or ADV, preferably within the physical product or furniture industry.
• Understanding of the friction points of international shipping (transit times, cross‑border coordination).
• Professional fluency in English and French is mandatory. Speaking Spanish or a third European language is a massive win.
• Experience with NetSuite and HubSpot highly preferred; familiarity with Notion, Slack, and Google Suite expected.
• Natural problem‑solver, comfortable with ambiguity, highly organized, and an excellent cross‑departmental communicator.

Work with Island is an equal opportunity employer. All our positions are open to everyone, regardless of gender, age, disability, religion, sexual orientation, or background.