Inside Sales Representative Hospitality France

Other Global Verticals; Chamant; Hybride; EUR 32 000 - 46 000; Plein temps

Résumé du poste

Dometic is seeking an Inside Sales Representative in France to join our dynamic sales team. You will be the first point of contact for customers, identify needs, propose solutions, and drive deals through to delivery, while collaborating with field sales and support teams.

Success in this role requires proven sales or customer service experience, strong communication, and the ability to monitor KPIs. The position supports a 4+1 office policy with one remote day per week.

Qualifications

• Proven experience in sales or customer service; Hospitality experience a plus (Hotels/Healthcare).
• Strong communication and interpersonal skills; goal-oriented.
• Familiarity with CRM systems and MS Office suite.

Responsabilités

• Regularly seek new business in Hospitality and Healthcare markets.
• Proactively contact new and existing customers.
• Follow up on leads, campaigns and opportunities; provide fast, professional service.
• Handle incoming inquiries and orders via phone, email and online platforms.
• Collaborate with field sales and other support functions to ensure seamless customer service.
• Provide information to Demand Planning on orders for forecasting cash flow.
• Monitor sales performance and report to management.
• Stay updated on product knowledge, pricing, and industry trends.

Connaissances

Communication skills

Objection handling

Close sales

CRM tools

MS Office

KPIs

French fluency

English proficiency

Outils

CRM tools

Microsoft Office

Description du poste

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

As an Inside Sales Representative

you will be an active part of the sales organization. You will be part of Sales teams and will often be the first point of contact with the customer. You will identify needs, proactively propose solutions & even be an active sales agent and follow up on deals all the way through delivery.

Performance oriented, the Inside Sales Representative is proactive on clients needs and able to lead a sale process as a key member of the sales team.

Your main responsibilities

• Regularly and consistently look for new business both in Hospitality and Healthcare markets.
• Proactively contact both new and existing customers.
• Follow up on leads, campaigns, and business opportunities.
• Provide fast and professional service, while contributing to increased sales.
• Handle incoming sales inquiries and orders via phone, email and online platforms.
• Proactively contact potential and existing customers to promote products and services.
• Understand the customer needs and recommend appropriate solutions to develop customer satisfaction.
• Prepare and follow up on quotations, proposals and conversion into sales orders.
• Process the orders into the system in line with customers’ delivery requirements. inform the customers of any delays and will arrange alternative delivery dates.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with the field sales team to ensure seamless customer service as well as with other support functions (finance, marketing, etc).
• To provide information to the Demand Planning Team department on incoming and completed orders, as a basis for forecasting cash flow.
• Monitor sales performance and provide regular reports to management.
• Stay up to date with product knowledge, pricing, and industry trends.

A suitable background would be a

proven experience in sales or customer service – an experience in Hospitality segment: Hotels and/or Healthcare segment is a plus.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong communication and interpersonal skills.
• Ability to handle objections and close sales effectively.
• Proficiency in Microsoft Office and CRM tools.
• Goal-oriented with a positive attitude and strong work ethic.
• Data oriented with ability to monitor KPIs.
• French : fluency
• English >B1

And of course – our Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

• Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely.

We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work!

Are you our next star?

Selection is being made on a running basis.