Information Technology Technician

SISL Global; Paris; Sur place; EUR 32 000 - 46 000; Plein temps

Résumé du poste

SISL Global in Paris is seeking an IT Asset Associate to oversee asset lifecycle operations, ensure accurate tracking, and maintain compliance with internal processes. You will coordinate with OSS, warehouse, and end users to manage IMACD data and asset movements.

The role focuses on maintaining AMDB records, logging updates, and producing weekly reports. You will also support MIS data uploads, conduct periodic audits, and help drive SLA-driven incident handling and accurate asset documentation.

Qualifications

• Experience in IT asset lifecycle management and IMACD processes.
• Proficiency with asset management databases (e.g., AMDB).
• Good coordination and stakeholder management skills.
• Attention to detail with strong documentation capabilities.
• Ability to manage multiple tasks and meet deadlines in an SLA-driven environment.
• Proficiency in reporting tools and MIS data handling (Excel, dashboards).

Responsabilités

• Process asset requests and incidents within defined SLAs.
• Coordinate with OSS to gather IMACD information.
• Track asset movements and shipping details with users and warehouse.
• Maintain and update AMDB records with IMACD data.
• Ensure logging and documentation of all updates.
• Support projects and ad hoc requirements as needed.
• Reconcile inventory weekly using IMACD updates with OSS team.
• Prepare and share weekly reports with OSS country leads.
• Coordinate with OSS for physical asset audits.
• Support MIS data uploads for reporting.

Connaissances

IT Asset Lifecycle

IMACD

AMDB

Reporting

Excel

Power BI

Tableau

Stakeholder Mgmt

Outils

AMDB

Power BI

Tableau

Excel

Description du poste

Job Description : The IT Asset Associate is responsible for managing IT asset lifecycle operations, ensuring accurate tracking, documentation, and compliance with organizational processes. The role involves close coordination with the OSS team, warehouse, and end users to maintain efficient asset management and reporting.

Job Summary : IT Asset Executive

Key Responsibilities:

Process asset requests and related incidents within defined SLAs.

Coordinate with the OSS team to gather IMACD (Install, Move, Add, Change, Dispose) information.

Track all asset movements and shipping details in coordination with users and the warehouse.

Maintain and update AMDB records with accurate IMACD data.

Ensure proper logging and documentation of all AMDB updates.

Support project activities and handle ad hoc requirements as needed.

Reconcile inventory on a weekly basis using IMACD updates in collaboration with the OSS team.

Prepare and share weekly reports with OSS country leads.

Coordinate with the OSS team to conduct physical asset audits.

Support MIS data uploads for future reference and reporting.

Monitor and track ITVM transactions effectively.

Skill Requirements:

Strong understanding of IT asset lifecycle management (IMACD processes).

Experience with asset management tools/databases (e.g., AMDB).

Good coordination and stakeholder management skills.

Strong attention to detail with a focus on accuracy and documentation.

Ability to manage multiple tasks and meet deadlines (SLA-driven environment).

Proficiency in reporting tools and MIS data handling (Excel, dashboards, Power BI, Tableau, etc.).