In-Store Sales Floor Lead - Customer Experience

Abercrombie & Fitch Co.; Lyon; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

Abercrombie & Fitch Co. in Lyon, FR is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations and an exceptional customer experience.

The role focuses on leading the floor team to achieve daily sales goals while upholding brand standards and delivering top-tier service. You will be responsible for opening and closing routines, POS operation, Omni-channel fulfillment, product knowledge, visual displays, and inventory control to

Qualifications

• Open/Close routines required.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness to drive sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Responsabilités

• Open and close routines.
• Operate POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Description du poste

Abercrombie & Fitch Co. in Lyon, FR is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations and an exceptional customer experience.

The role focuses on leading the floor team to achieve daily sales goals while upholding brand standards and delivering top-tier service. You will be responsible for opening and closing routines, POS operation, Omni-channel fulfillment, product knowledge, visual displays, and inventory control to