Key Lead, In-Store Experience & Floor Supervisor

Abercrombie & Fitch; Rouen; Hybrid; EUR 22,455 - 27,445; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

Abercrombie & Fitch in Rouen is seeking a part-time Key Lead responsible for enhancing customer experience while supervising store operations. Candidates should have retail experience and fluency in English and French.

The role involves guiding the team and driving performance through customer service. A strong work ethic and exceptional interpersonal skills are required for this position.

Qualifications

• At least 1 year of retail experience is preferred.
• CEFR B2 fluency in English and French is required.

Responsibilities

• Act as Floor Supervisor ensuring quality in-store experience.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Skills

Retail Experience

Customer Focus

Interpersonal Skills

Communication Skills

Fashion Trends Knowledge

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch in Rouen is seeking a part-time Key Lead responsible for enhancing customer experience while supervising store operations. Candidates should have retail experience and fluency in English and French.

The role involves guiding the team and driving performance through customer service. A strong work ethic and exceptional interpersonal skills are required for this position.