French-Speaking Brand Experience Specialist

Abercrombie & Fitch Co.; Lyon; Sur place; EUR 20 000 - 25 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

13th month as of 1 year of seniority

Training and Development

Résumé du poste

Abercrombie & Fitch Co. is seeking Brand Representatives in Lyon to bring the store experience to life. You will engage customers, assist with finding products, and maintain a well-presented store environment.

Responsibilities include customer service, product replenishment, cash wrap operations, and supporting online orders for a seamless omni-channel experience. Fluency in French and reliability are essential for consistent attendance.

Qualifications

• Fluent French required for customer interactions.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and operations.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsabilités

• Provide warm, welcoming, attentive service to all customers and offer product guidance across categories.
• Support product replenishment and maintain a clean, organized, visually consistent sales environment.
• Process purchases, returns, and exchanges accurately and efficiently at the cash wrap.
• Create a seamless omni-channel experience by supporting Save the Sale orders, In-Store Pick-Up, and ship-from-store orders.

Connaissances

Fluent in French

Welcoming & inclusive customer service

Adaptability in dynamic environment

Strong organizational skills

Reliability & attendance

Description du poste

Abercrombie & Fitch Co. is seeking Brand Representatives in Lyon to bring the store experience to life. You will engage customers, assist with finding products, and maintain a well-presented store environment.

Responsibilities include customer service, product replenishment, cash wrap operations, and supporting online orders for a seamless omni-channel experience. Fluency in French and reliability are essential for consistent attendance.