Hybrid Mitigation Project Coordinator

Fortify Companies; Chantilly; Hybrid; EUR 49,000 - 67,000; Full time

Benefits offered by this job

Comprehensive health, dental, and视sion

401(k) with company match

Generous PTO and paid holidays

Training and development opportunities

Growth potential within a PE‑backed,扩展

Job summary

Insurcomm Restoration, part of Fortify Companies, seeks a Project Coordinator to support mitigation projects from start to finish. You will work both remotely and in person (~3-4 days/week) from our Cincinnati, OH office, ensuring schedules, documentation, and communications stay organized and timely.

You will coordinate with project managers, field teams, clients, and vendors, handling forms, reporting, and payments while upholding safety and service standards.

Qualifications

• Excellent time‑management and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Professionalism, attention to detail, and reliability.
• Ability to apply basic mathematical and accounting concepts.
• Experience using job management systems; PSA experience strongly preferred.
• Experience creating, maintaining, or working with reports and dashboards; Power BI experience required.
• Reliable attendance and punctuality.

Responsibilities

• Coordinate clerical, administrative, and accounting functions for mitigation and rebuild projects.
• Support Project Managers and Operations leadership with daily project coordination.
• Maintain accurate job files, notes, and documentation within PSA (our job management software).
• Track mitigation and rebuild project schedules, appointments, inspections, material deliveries, subcontractor workflows, and overall project workflows from beginning to end.
• Coordinate office schedules and communicate with customers regarding arrivals, changes, or delays.
• Assist with collections processes, including deductibles, progress payments, and final payments when needed.
• Coordinate and communicate with insurance companies, adjusters, agents, vendors, and clients throughout the project lifecycle.
• Prepare, review, complete, and route project‑related forms, paperwork, purchase orders, and work orders.
• Perform project tracking and reporting, including schedules, metrics, and operational reports using Power BI.
• Provide quick, accurate responses to vendors, subcontractors, agents, and clients.
• Support office staff, production management, and sales teams as needed.
• Answer incoming calls, direct inquiries, and assist clients professionally and empathetically.
• Demonstrate a positive and professional image of the company through written, verbal, and visual communication.
• Apply all safety rules and regulations and help prevent work hazards.
• Perform other administrative and coordination duties as assigned.

Job description

Insurcomm Restoration, part of Fortify Companies, seeks a Project Coordinator to support mitigation projects from start to finish. You will work both remotely and in person (~3-4 days/week) from our Cincinnati, OH office, ensuring schedules, documentation, and communications stay organized and timely.

You will coordinate with project managers, field teams, clients, and vendors, handling forms, reporting, and payments while upholding safety and service standards.