Hôtesse d'Accueil Restauration

Mandarin Oriental Group; Paris; On-site; EUR 23,000 - 32,000; Full time

Benefits offered by this job

13th month

Transport reimbursement

Mutual insurance 60% covered

Job summary

Mandarin Oriental Paris is seeking a Host/hostess to join our Bar 8 team and assist with reservations for Bar 8 and Restaurant Camélia, ensuring a warm welcome and seamless guest experience.

The role focuses on managing reservations, guiding guests to tables, and delivering exemplary service in line with MO standards. Fluency in English is essential; a third language is a plus, and impeccable presentation is expected.

Qualifications

• Impeccable presentation and appearance.
• Excellent interpersonal and service skills.
• Initiative and enthusiasm to help guests.
• Fluency in English is essential; third language a plus.

Responsibilities

• Provide a personalized welcome to customers at Bar 8 and Restaurant Camélia.
• Run the checkroom and accompany guests to their table.
• Control the flow of customers and ensure top-quality service.
• Maintain service standards in line with Mandarin Oriental Group guidelines.

Skills

Presentation

Interpersonal skills

Service mindset

Initiative

Fluency in English

Job description

MANDARIN ORIENTAL PARIS is looking for a Host / hostess to join our BAR team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Parisembodies the spirit of the Paris of today and tomorrow. This oasis of tranquillity vibrates to the rhythm of fashion and artistic creation, sublimated by the legendary service of the Mandarin Oriental group. The hotel boasts 135 rooms, Restaurant Le Camélia, Bar 8 and one of the most beautiful and extensive Spas in Paris.

About the job

The hostess takes care of reservations for BAR 8 and, if necessary, for any other outlets, and manages the reservation system, including the database with customers' respective preferences. In addition, the hostess welcomes and accompanies guests, with the aim of delighting and satisfying each guest. If necessary, she assists and carries out all operational tasks and duties required in the sales outlet under the direction of the respective managers.

As Host/hostess, you will beresponsiblefor the following duties:

• Provide a personalized welcome to customers at Bar 8 and Restaurant Camélia,
• Run the checkroom,
• Accompany customers to their table,
• Control the flow of customers,
• Ensure excellent customer service in line with Mandarin Oriental Group quality standards.

As Host/hostess weexpectfrom you:

• Impeccable presentation,
• Excellent interpersonal and service skills,
• Initiative and enthusiasm,
• Fluency in English essential, a 3rd language would be highly appreciated.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

local benefits

- 13th month (from 4 months' seniority in the 1st year)

- 100% public transport reimbursement

- Mutual insurance 60% covered

This job advert is published on behalf of SH Management, owner of Mandarin Oriental, Paris