Head of Global Internal Communications - M/F

Servier; Suresnes; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

13th-month salary

Bonus on results

Profit-sharing / employee involvement

Transportation allowance

25 days paid leave + RTT

Job summary

Servier is seeking a Head of Global Internal Communications to shape a human-centered internal narrative for 20,000 employees across global sites. This newly created role will define a modern internal comms strategy, ensuring smooth information flow and a strong sense of belonging while aligning with the company's mission and transformation agenda.

You will lead a cross-functional team, oversee multi-channel content creation, and partner with senior leaders to drive strategic communication

Qualifications

• Master’s degree in Communication or related field.
• Minimum 10 years of experience in Global Communication, ideally in a large international org undergoing transformation.
• Proficiency in English and French is a must.

Responsibilities

• Define and deploy the 3-year global internal communication roadmap and an engaging editorial line.
• Drive employee engagement and advocacy to foster a One Team culture.
• Lead the evolution of internal digital platforms (intranet, newsletters) and oversee content production (videos, speeches).
• Design and organize global employee events and support large transformation projects via change communication.
• Act as a trusted business partner to the Executive Committee and leaders to ensure consistency.
• Structure and lead the global network of communicators across affiliates, manage the budget and KPIs.

Skills

Global communications

Editorial vision

Stakeholder management

Storytelling

Change management

Multichannel comm

Education

Master’s degree in Communication

Tools

Intranet platforms

Newsletters

Engagement tools

Job description

Select how often (in days) to receive an alert:

Type of Contract: Full-time Employment / Unlimited

Job Requisition ID: 12935

Head of Global Internal Communications - M/F

.

Head of Global Internal Communication

About the Role

Join us at a pivotal moment as we accelerate our global transformation and strengthen our Employee Engagement & Advocacy strategy. As the Head of Global Internal Communication, you will step into a newly created role designed to connect our 20,000 employees to our mission, culture, and ambitions. You will be the architect of a modern internal communication strategy, ensuring a fluid flow of information and building a strong sense of belonging and pride across our global sites. This is a unique opportunity to "leave your mark" by shaping a function that puts the human dimension at the heart of our corporate narrative.

Key Responsibilities:

• Global Strategy & Editorial Vision: Define and deploy the 3-year global internal communication roadmap, establishing an engaging editorial line that simplifies complex strategic topics.
• Employee Engagement & Advocacy: Drive initiatives to mobilize teams around group priorities, fostering a "One Team" spirit and strengthening the sense of belonging worldwide.
• Digital Ecosystem Management: Lead the evolution and redesign of our internal digital platforms (intranet, newsletters, engagement tools) and oversee high-impact content production (videos, articles, speeches).
• Global Events & Change Management: Design and organize major global employee events (town halls, employee days) and support large-scale transformation projects through strategic change communication.
• Strategic Partnership: Act as a trusted "Business Partner" to the Executive Committee and business leaders (R&D, Industry, Sustainability), ensuring communication consistency across all functions.
• Network Animation & Performance: Structure and lead the global network of communicators across all affiliates, manage the budget, and track KPIs to measure the impact of our actions.

Long Description

Your Profile:

• Education: Master’s degree in Communication, Humanities, or a related field from a top-tier university or business school.
• Experience: Minimum 10 years of experience in Global Communication (& Internal) , ideally within a large international organization undergoing significant transformation.
• Hard Skills:
• Proven track record in designing and deploying global communication strategies.
• Strong expertise in digital communication tools and multi-channel content creation.
• Exceptional storytelling skills with the ability to translate complex business topics into captivating narratives.
• Experience in change management and pedagogical communication.
• Soft Skills:
• Strong transversal leadership skills, outstanding interpersonal skills and the ability to influence at all levels of a matrix organization
• Creative mindset with the audacity to propose innovative and "out-of-the-box" approaches.
• Strategic thinking combined with strong analytical and synthesis capabilities.
• High level of dynamism, precision, and a strong sense of service.
• Languages: Proficiency in both English and French is a must.

Why Join Us? This is a unique opportunity to build a global function from the ground up in a human-centric company. Join us and be part of this exciting momentum as we accelerate our growth, bring innovative therapies to patients, and build the future of healthcare together.

• 13th-month salary, contribution to results bonus, profit-sharing / employee participation, and transportation allowance
• 27 days of paid leave, plus 24 RTT days (reduced working hours)
• Supplemental pension plan, health insurance with 60% company contribution, and a comprehensive provident scheme
• Flexible remote work options depending on the role
• On-site company restaurant, and a wide range of employee committee (CSE) activities and associations

Our standard recruitment journey includes the following steps:

• Prequalification Interview
• Interview with the Manager
• Interview with Talent Acquisition Team / Human Resources
• Reference Check Process

At one stage of the process, we would be delighted to welcome you to our site to meet in person and share the environment where we work every day to transform patients' lives! Please note that this recruitment process may be adapted based on the specific requirements of the position

Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognised for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit... All this and more in a workplace focused on your well-being.

At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfillment of this vocation.