Head of Global Internal Communication

Servier; France; Hybrid; EUR 110,000 - 170,000; Full time

Benefits offered by this job

13th-month salary

Profit-sharing

27 days paid leave

Supplemental pension plan

Flexible remote work options

On-site restaurant

Job summary

Servier, a human-sized international pharmaceutical group, is seeking a Head of Global Internal Communication to connect 20,000 employees to our mission and culture. You will design a modern internal comms strategy, enable fluid information flow, and foster belonging across global sites.

You will lead global initiatives in employee engagement, digital platforms, events, and change management, partnering with the Executive Committee to ensure consistent messaging and measurable impact.

Qualifications

• Master’s degree in Communication, Humanities, or related field from a top-tier institution.
• 10+ years of global internal communications experience in large international organizations.
• Proven track record in designing and deploying global communication strategies.
• Strong storytelling and multilingual (English and French).

Responsibilities

• Define and deploy the 3-year global internal communication roadmap.
• Lead internal communications and employee engagement across global sites.
• Oversee digital ecosystem: intranet, newsletters, and engagement tools.
• Design global events and change management programs.
• Partner with Executive Committee and functions to ensure consistent messaging.
• Coordinate global network of communicators and manage budget and KPIs.

Skills

Global leadership

Storytelling

Change comms

Multichannel content

Stakeholder influence

Education

Master’s degree in Communication or related field

Tools

Digital platforms

Content tools

Analytics tools

Job description

We are a human-sized, international, and independent pharmaceutical group, governed by a Foundation. Our unique model is a source of pride, but above all, it allows us to fully serve our mission: “Committed to therapeutic progress for the benefit of patients.”

Today, a global leader in cardiology, we have chosen to become a focused and innovative player in oncology by 2030, targeting hard-to-treat cancers and dedicating more than 70% of our R&D budget to this area. We value both experience and the willingness to engage daily to contribute to therapeutic progress for the benefit of patients. If you see yourself reflected in this offer and these few lines, seize the opportunity to meet us. We pursue this challenge alongside the development of our generics business, ensuring access to quality care for all, at a lower cost.

We are committed to equal opportunities and the development of talent in all its diversity.

Who are we? More than 20,000 passionate individuals from over 50 nationalities, driven by an entrepreneurial spirit. Every day, we move forward with and for patients, with and for our teams, guided by the desire to care, to take risks, to grow, and to commit ourselves to be useful to those in need.

Come experience and help bring our commitment to life:#MovedByYou

Join us at a pivotal moment as we accelerate our global transformation and strengthen our Employee Engagement & Advocacy strategy. As the Head of Global Internal Communication, you will step into a newly created role designed to connect our 20,000 employees to our mission, culture, and ambitions. You will be the architect of a modern internal communication strategy, ensuring a fluid flow of information and building a strong sense of belonging and pride across our global sites. This is a unique opportunity to \"leave your mark\" by shaping a function that puts the human dimension at the heart of our corporate narrative.

Key Responsibilities:

• Global Strategy & Editorial Vision: Define and deploy the 3-year global internal communication roadmap, establishing an engaging editorial line that simplifies complex strategic topics.
• Employee Engagement & Advocacy: Drive initiatives to mobilize teams around group priorities, fostering a \"One Team\" spirit and strengthening the sense of belonging worldwide.
• Digital Ecosystem Management: Lead the evolution and redesign of our internal digital platforms (intranet, newsletters, engagement tools) and oversee high-impact content production (videos, articles, speeches).
• Global Events & Change Management: Design and organize major global employee events (town halls, employee days) and support large-scale transformation projects through strategic change communication.
• Strategic Partnership: Act as a trusted \"Business Partner\" to the Executive Committee and business leaders (R&D, Industry, Sustainability), ensuring communication consistency across all functions.
• Network Animation & Performance: Structure and lead the global network of communicators across all affiliates, manage the budget, and track KPIs to measure the impact of our actions.

Your Profile:

• Education: Master’s degree in Communication, Humanities, or a related field from a top-tier university or business school.
• Experience: Minimum 10 years of experience in Global Communication (& Internal) , ideally within a large international organization undergoing significant transformation.
• Hard Skills:
• Proven track record in designing and deploying global communication strategies.
• Strong expertise in digital communication tools and multi-channel content creation.
• Exceptional storytelling skills with the ability to translate complex business topics into captivating narratives.
• Experience in change management and pedagogical communication.
• Soft Skills:
• Strong transversal leadership skills, outstanding interpersonal skills and the ability to influence at all levels of a matrix organization
• Creative mindset with the audacity to propose innovative and \"out-of-the-box\" approaches.
• Strategic thinking combined with strong analytical and synthesis capabilities.
• High level of dynamism, precision, and a strong sense of service.
• Languages: Proficiency in both English and French is a must.

Why Join Us?

• 13th-month salary, contribution to results bonus, profit-sharing / employee participation, and transportation allowance
• 27 days of paid leave, plus 24 RTT days (reduced working hours)
• Supplemental pension plan, health insurance with 60% company contribution, and a comprehensive provident scheme
• Flexible remote work options depending on the role
• On-site company restaurant, and a wide range of employee committee (CSE) activities and associations

Our standard recruitment journey includes the following steps:

• Prequalification Interview
• Interview with the Manager
• Interview with Talent Acquisition Team / Human Resources
• Reference Check Process

At one stage of the process, we would be delighted to welcome you to our site to meet in person and share the environment where we work every day to transform patients' lives!

We are committed to equal opportunities and the development of talent in all its diversity.

We value both experience and the willingness to engage daily to contribute to therapeutic progress for the benefit of patients. If you see yourself reflected in this offer and these few lines, seize the opportunity to meet us.