Guest Experience Host - Warm Welcomes & Local Tips

The Social Hub; Toulouse; Hybride; EUR 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Discounts across Europe properties

Growth opportunities

Events & community activities

Résumé du poste

The Social Hub in Toulouse is seeking a Front Office Host to welcome guests, handle check-ins, and share local tips that make stays memorable. You’ll move between the desk and lobby, keeping energy high and the space easy to navigate.

Fluency in English and French is essential, along with 1–3 years in hospitality. Join a dynamic team and help guests feel at home while you promote our outlets and events.

Qualifications

• 1–3 years of hospitality experience.
• Energetic, welcoming vibe.
• Able to switch between tasks quickly while keeping a smile.
• Proactive mindset and ability to enhance guest moments.
• Comfort with PMS, kiosks or guest messaging apps.
• Clear communication in English and French.
• Team player during busy peaks.

Responsabilités

• Welcome guests with warmth and set a great first impression.
• Assist with check-ins, payments and kiosk navigation.
• Keep the lobby tidy, inviting and buzzing with energy.
• Offer local recommendations and connect guests to events and experiences.
• Assist with bookings for activities, restaurants and experiences.
• Share guest insights to improve each stay.
• Collaborate with Housekeeping, F&B and Maintenance for smooth operations.
• Promote outlets and upsell opportunities.

Connaissances

Hospitality exp 1-3y

Welcoming vibe

Multitasking

English & French

Outils

PMS

Kiosks

Guest messaging apps

Description du poste

The Social Hub in Toulouse is seeking a Front Office Host to welcome guests, handle check-ins, and share local tips that make stays memorable. You’ll move between the desk and lobby, keeping energy high and the space easy to navigate.

Fluency in English and French is essential, along with 1–3 years in hospitality. Join a dynamic team and help guests feel at home while you promote our outlets and events.