Guest Experience Concierge — Front Desk Host

The-Social-Hub; Toulouse; Hybride; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Employee discounts

International community

Résumé du poste

The Social Hub is hiring a Front Office Host in Toulouse to welcome guests with warmth and energy, guiding them from check-in to checkout. You’ll share local tips, help with bookings, and connect guests with events, eateries and coworking options.

Bring 1–3 years in hospitality, a bright, proactive mindset, and fluency in English and French. Join a vibrant, multinational team that values individuality and community. Hybrid work is available across Europe.

Qualifications

• 1–3 years in hospitality or guest-facing roles.
• Energetic, welcoming vibe that makes guests feel at home.
• Able to switch between tasks without losing a smile.

Responsabilités

• Welcome guests with warmth and set a great atmosphere.
• Assist with check-ins, payments and kiosk navigation.
• Keep the lobby tidy and inviting with the right energy.
• Offer local recommendations and connect guests to events and experiences.
• Assist with bookings for activities and dining.
• Share guest feedback to improve each stay.
• Collaborate with Housekeeping, F&B and Maintenance to keep operations smooth.
• Promote outlets and upsell opportunities.

Connaissances

Hospitality experience

Bilingual English-French

Customer service

Outils

PMS

Kiosk navigation

Guest messaging apps

Description du poste

The Social Hub is hiring a Front Office Host in Toulouse to welcome guests with warmth and energy, guiding them from check-in to checkout. You’ll share local tips, help with bookings, and connect guests with events, eateries and coworking options.

Bring 1–3 years in hospitality, a bright, proactive mindset, and fluency in English and French. Join a vibrant, multinational team that values individuality and community. Hybrid work is available across Europe.