Growth-Focused Associate Account Manager

Aircall; Paris; Sur place; EUR 55 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary package & benefits

Résumé du poste

Aircall is seeking an Associate Account Manager in Paris to own post‑sale growth across a diverse customer portfolio. You will drive renewals, expansions, and revenue growth by uncovering opportunities and strengthening relationships with stakeholders at various levels.

In this strategic, quota‑carrying role you’ll partner with Customer Engineering, Product, and Support to accelerate adoption, demonstrate value, and close renewals and upsells while maintaining a customer‑obsessed mindset.

Qualifications

• Fluency in French and English mandatory.
• Experience in SaaS renewals and expansion sales.
• Strong negotiation and cross-functional collaboration skills.
• Customer-obsessed with a data-driven mindset.
• Ability to manage multi-layer stakeholder maps.

Responsabilités

• Own NRR and post-sale lifecycle including renewals and expansions.
• Identify growth opportunities within portfolios and subsidiaries.
• Build stakeholder maps from users to C-level.
• Collaborate with Customer Engineering, Product, Support.
• Negotiate renewals and upsells with a customer-centric approach.

Connaissances

Account management

SaaS sales

Renewals & expansions

Negotiation

Forecasting

Relationship building

Description du poste

Aircall is seeking an Associate Account Manager in Paris to own post‑sale growth across a diverse customer portfolio. You will drive renewals, expansions, and revenue growth by uncovering opportunities and strengthening relationships with stakeholders at various levels.

In this strategic, quota‑carrying role you’ll partner with Customer Engineering, Product, and Support to accelerate adoption, demonstrate value, and close renewals and upsells while maintaining a customer‑obsessed mindset.