Graduate: Support & Services - Program Performance Manager

Airbus; Marignane; Sur place; EUR 32 000 - 46 000; Plein temps

Résumé du poste

Airbus Helicopters SAS in Marignane, France, invites graduates to join AGGP2027 as Graduate Support & Services Business & Program Performance Manager. Over two years, you’ll rotate through placements and develop leadership, data analytics, and customer-facing skills to shape service performance and cost improvements.

You’ll engage in forecasting, performance analysis, and a first mission in direct contact with customers, with English as business language and support for multilingual

Qualifications

• Master degree level or equivalent within business management, development, economics and data analysis.
• Strong verbal and written communication in English; additional languages (e.g., German/Spanish) are a plus.
• Desire to work in a collaborative team environment focused on driving future innovation.
• Self-awareness and initiative to steer your own development.

Responsabilités

• Analyze PBH maintenance costs vs fleet age and flight hours to inform cost projections during contract reviews and commercial offers.
• Integrate findings into forecasting models for more accurate future projections.
• Perform performance analysis of services offered to customers, including costs analysis and catalog proposals.
• Act as a Customer Support Officer in Strategic customer deployment, monitoring and improving escalation processes.
• Possibly undertake first Mission as Customer Support Officer in direct customer contact.

Connaissances

English proficiency

Multilingual ability

Formation

Master degree level in business/EC/analytics

Description du poste

Airbus Helicopters SAS in Marignane, France, invites graduates to join AGGP2027 as Graduate Support & Services Business & Program Performance Manager. Over two years, you’ll rotate through placements and develop leadership, data analytics, and customer-facing skills to shape service performance and cost improvements.

You’ll engage in forecasting, performance analysis, and a first mission in direct contact with customers, with English as business language and support for multilingual