Global Sales & Tech Support Specialist

Vestiaire Collective group; Paris; Hybrid; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Bonus

Health coverage

Lunch vouchers

Gym-Pass

Job summary

Vestiaire Collective is seeking a Global sales and technical support assistant for the B2C team in Paris. You will drive high-touch seller onboarding, support cross-partner initiatives, and coordinate with tech resources for incidents and API integrations.

You will educate sellers on best practices, assist with tool adoption, and help refine internal processes to remove blockers while reporting insights to management.

Qualifications

• 2+ years in partner or sales support within ecommerce or marketplace.
• Fluent written and verbal in French, English; Italian a plus.
• Analytical mindset to identify bottlenecks and propose improvements.
• Proficient in MS Excel for data tracking and reporting.
• Interest in automation tools (APIs, bulk uploads) and tech concepts.

Responsibilities

• Deliver high-touch seller support and onboarding for pro sellers.
• Assist in rollout of cross-partner initiatives and supply development projects.
• Educate sellers on best practices and tool adoption.
• Troubleshoot technical issues and coordinate with internal teams.
• Update documentation and feed product roadmap with recurring requests.

Skills

Sales support

Data analysis

MS Excel

APIs

Tech onboarding

Communication

Tools

APIs

Bulk Upload

Inventory Mgmt

Job description

Vestiaire Collective is seeking a Global sales and technical support assistant for the B2C team in Paris. You will drive high-touch seller onboarding, support cross-partner initiatives, and coordinate with tech resources for incidents and API integrations.

You will educate sellers on best practices, assist with tool adoption, and help refine internal processes to remove blockers while reporting insights to management.