Sales Advisor - La Vallèe Outlet (Paris)

Vivienne Westwood; Serris; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Commission/Bonus

Training

Pension Scheme

Career progression

Job summary

Vivienne Westwood Sarl is seeking a Sales Advisor to join the Retail Team for the future opening at La Vallée Outlet (Paris) store on a full-time basis. You will deliver a luxury shopping experience and build relationships with customers, developing product knowledge across all categories.

The role requires previous fashion or luxury retail experience, strong communication, and a passion for the Vivienne Westwood brand.

Qualifications

• Previous retail or customer service experience in fashion, luxury or premium retail.
• Strong communication and interpersonal skills.
• Passion for fashion and the Vivienne Westwood brand.
• Ability to work in a fast-paced environment.
• Sales-driven with the ability to meet targets.
• Strong attention to detail and organizational skills.

Responsibilities

• Deliver exceptional customer service and create a luxury shopping experience.
• Build strong relationships with customers and develop product knowledge across all categories.
• Achieve individual and store sales targets.
• Process sales transactions accurately through the POS system.
• Assist with stock deliveries, replenishment and transfers.
• Support visual merchandising standards and maintain a well-presented sales floor.
• Handle customer enquiries and resolve issues professionally, escalating where appropriate.
• Support inventory accuracy through regular stock checks and annual stock takes.
• Maintain store cleanliness and housekeeping standards.
• Always Act as a brand ambassador for Vivienne Westwood.
• Follow company policies, procedures and loss prevention guidelines.

Skills

Customer service

Fashion retail

Communication

Target driven

Attention to detail

POS systems

Team player

Driving licence

Tools

POS systems

Job description

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values - Gaia, Quality not Quantity, Activism, Culture & Heritage - guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.

ABOUT THE ROLE

Vivienne Westwood Sarl is looking for a Sales Advisor to join the Retail Team for the future opening at La Vallèe Outlet (Paris) store on a full-time basis.

KEY REPSONSIBILITIES

• Deliver exceptional customer service and create a luxury shopping experience.
• Build strong relationships with customers and develop product knowledge across all categories.
• Achieve individual and store sales targets.
• Process sales transactions accurately through the POS system.
• Assist with stock deliveries, replenishment and transfers.
• Support visual merchandising standards and maintain a well-presented sales floor.
• Handle customer enquiries and resolve issues professionally, escalating where appropriate.
• Support inventory accuracy through regular stock checks and annual stock takes.
• Maintain store cleanliness and housekeeping standards.
• Always Act as a brand ambassador for Vivienne Westwood.
• Follow company policies, procedures and loss prevention guidelines.

PROFILE & KEY SKILLS

• Previous retail or customer service experience, preferably within fashion, luxury or premium retail.
• Strong communication and interpersonal skills.
• Passion for fashion and the Vivienne Westwood brand.
• Ability to work in a fast-paced environment.
• Sales-driven with the ability to meet targets.
• Strong attention to detail and organizational skills.
• Basic computer literacy and experience using POS systems.
• Flexible and reliable team player.
• Driving license is required.

(Please note this is not an exhaustive list of duties, and you may be required to perform additional duties to fulfil the requirements of the role)

WHAT OUR COMPANY OFFERS

• Commission/Bonus
• Training
• Pension Scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by local government laws.