Global Sales Support Analyst - Remote 2 Days/Week

RELX; Paris; Hybride; EUR 40 000 - 67 000; Plein temps

Résumé du poste

RX France's International Sales Group (RX ISG) in Puteaux, near Paris, is seeking a Sales Support Analyst to deliver essential admin and operational support to the ISG. You will handle order processing, quotations, contracts, and customer records, aiding lead generation and engagement.

The role combines 70% sales administration and 30% customer service, including CRM/GBS data updates, inbound inquiries, and liaison with the RXPH CS team; two remote days per week.

Qualifications

• Bachelor's degree in business, finance, or related field.
• Experience in sales support, customer service, or administrative role.
• Proficiency in Microsoft Office applications and CRM; Salesforce is a plus.
• Fluent in English

Responsabilités

• 70%: Sales administration support including handling inquiries, processing quotations, contracts, and invoices, and ensuring data accuracy in the CRM/GBS systems.
• 30%: Customer service support, coordinating with RXPH CS team, and ensuring timely responses to inquiries and webinars.
• Maintain customer records with attention to data entry, traceability, and dashboards for the sales team.
• Assist with payments follow-up and contribute to lead generation and customer engagement.

Connaissances

Excel

CRM systems

Salesforce

Attention to detail

Communication skills

English fluency

Formation

Bachelor's degree in business/finance/accounting or related field

Outils

Microsoft Office

GBS or similar platforms

Description du poste

RX France's International Sales Group (RX ISG) in Puteaux, near Paris, is seeking a Sales Support Analyst to deliver essential admin and operational support to the ISG. You will handle order processing, quotations, contracts, and customer records, aiding lead generation and engagement.

The role combines 70% sales administration and 30% customer service, including CRM/GBS data updates, inbound inquiries, and liaison with the RXPH CS team; two remote days per week.