Global Hospitality Sales Support Specialist

Hyatt Hotels Corporation; Paris; Hybride; EUR 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Annual complimentary stays at Hyatt

Friends & family hotel rates globally

Flexible work arrangements

Learning and development opportunities

Tuition reimbursement

Navigo Pass 70% reimbursement

Résumé du poste

Hyatt Hotels Corporation is seeking a Global Sales Specialist on maternity cover to support the regional Global Sales team within Hyatt Sales Force (HSF) EAME. You will collaborate across corporate accounts, events and hotel teams, driving CRM and reporting to help meet revenue goals.

Ideal candidates bring strong organization, sales-support experience in hospitality, and a passion for learning. This fixed-term role offers regional exposure and meaningful learning opportunities.

Qualifications

• Experience or proficiency in sales support within the hospitality industry.
• Strong administrative, organizational and task management skills.
• Knowledge of sales processes, including account management support, group leads, RFPs, audits and performance reporting.
• Advanced knowledge of Envision, Lanyon, Cognos and 360.
• Ability to understand and report on success metrics and KPIs.
• A collaborative mindset and the ability to build effective working relationships with colleagues globally.
• A willingness to learn, develop professionally and keep technical knowledge current.
• Cultural awareness, adaptability and a high degree of flexibility in an international working environment.
• A consistently professional approach and a positive, motivated attitude.

Responsabilités

• Support the Global Sales team on behalf of the region, helping the team deliver against its priorities and agreed objectives.
• Support account management activities as required, including group leads and the RFP process.
• Track measurable success metrics and key performance indicators and prepare relevant reports.
• Maintain regular communication with Hyatt Sales Force offices globally, ensuring colleagues receive relevant information and updates.
• Keep Hyatt’s Sales systems accurate and up to date under the supervision of the Head of Segment.
• Apply advanced knowledge of relevant systems and tools, including Envision, Lanyon, Cognos and 360, as well as function-specific procedures and processes.
• Use knowledge and sound judgment to support business goals, anticipate challenges and help identify solutions.
• Stay current on relevant technical knowledge and apply new learning to your day-to-day responsibilities.
• Support the Sales team with production reporting, QBR templates and other reasonable duties associated with the position.
• Serve as a Sales subject matter resource across on‑property and above‑property environments when required.
• Build and maintain strong relationships with HSF counterparts globally and help demonstrate the value HSF brings to Hyatt.
• Embrace learning and development opportunities that enhance professional performance and contribute positively to Hyatt’s reputation.
• Respond flexibly to changing market, industry and company needs while adapting effectively to different cultures and ways of working.
• Build positive working relationships across Hyatt and consistently demonstrate a courteous, professional and service-oriented approach with colleagues and guests.

Connaissances

Organizational skills

Task management

Collaboration

Relationship building

Learning mindset

Outils

Envision

Lanyon

Cognos

360

Description du poste

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Global Sales Specialist, Hyatt Sales Force (Maternity Leave Cover)

Regional Office - EAME

Professional Staff/Corporate

Full-time

Local

Summary

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Your Role

As a Global Sales Specialist within Hyatt Sales Force (HSF) EAME, you will play an important role in supporting our Global Sales team and contributing to the achievement of agreed revenue goals.

Working closely with the corporate accounts and Meetings & Events teams, you will provide sales and administrative support across account management activities, group leads, RFPs, audits, reporting and sales systems. You will also help strengthen long-term, value-based customer relationships while collaborating with HSF and hotel-based Sales colleagues around the world.

This role is ideal for someone who combines strong task management and organizational skills with an interest in marketing and a passion for sales.

Contract Type: Fixed-term maternity cover through 30 September 2027.

Your Responsibilities

• Support the Global Sales team on behalf of the region, helping the team deliver against its priorities and agreed objectives.
• Support account management activities as required, including group leads and the RFP process.
• Track measurable success metrics and key performance indicators and prepare relevant reports.
• Maintain regular communication with Hyatt Sales Force offices globally, ensuring colleagues receive relevant information and updates.
• Keep Hyatt’s Sales systems accurate and up to date under the supervision of the Head of Segment.
• Apply advanced knowledge of relevant systems and tools, including Envision, Lanyon, Cognos and 360, as well as function-specific procedures and processes.
• Use knowledge and sound judgment to support business goals, anticipate challenges and help identify solutions.
• Stay current on relevant technical knowledge and apply new learning to your day-to-day responsibilities.
• Support the Sales team with production reporting, QBR templates and other reasonable duties associated with the position.
• Serve as a Sales subject matter resource across on-property and above-property environments when required.
• Build and maintain strong relationships with HSF counterparts globally and help demonstrate the value HSF brings to Hyatt.
• Embrace learning and development opportunities that enhance professional performance and contribute positively to Hyatt’s reputation.
• Respond flexibly to changing market, industry and company needs while adapting effectively to different cultures and ways of working.
• Build positive working relationships across Hyatt and consistently demonstrate a courteous, professional and service-oriented approach with colleagues and guests.

Qualifications

Your Qualifications & Experience

You bring strong organizational and task management skills, with the ability to manage multiple priorities while maintaining accuracy and attention to detail. You are comfortable working in a collaborative, international environment and building relationships with colleagues across functions, hotels and markets.

You will also bring:

• Experience or demonstrated proficiency in sales support within the hospitality industry, with a passion for Sales and an understanding of Marketing.
• Strong administrative, organizational and task management skills.
• Knowledge of sales processes, including account management support, group leads, RFPs, audits and performance reporting.
• Advanced knowledge of relevant sales systems and tools, including Envision, Lanyon, Cognos and 360.
• The ability to understand and report on success metrics and key performance indicators.
• Strong problem-solving skills and the ability to apply knowledge and judgment to support business goals.
• A collaborative mindset and the ability to build effective working relationships with colleagues globally.
• A willingness to learn, develop professionally and keep technical knowledge current.
• Cultural awareness, adaptability and a high degree of flexibility in an international working environment.
• A consistently professional approach and a positive, motivated attitude.

How we care for our people

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer the following benefits:

• Annual allotment of complimentary stays at Hyatt hotels worldwide
• Attractive colleague, friends & family hotel rates globally and Restaurant & Bar Discount at Hyatt France Properties
• Flexible work arrangements to support work–life balance
• Access to a wide range of learning and development opportunities through Hyatt’s myLearning platform
• Tuition reimbursement to support your continued education and long-term career growth
• Navigo Pass:70% reimbursement of the monthly or annual subscription

We Welcome You

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

Our family is always growing. Want to be in the know?