Global Head of Insight & Engagement

Ubisoft Exec Recruiting; Paris; On-site; EUR 120,000 - 180,000; Full time

Job summary

Ubisoft in Paris or Montreal seeks a Head of Insight & Engagement to lead strategy, performance, and evolution of its worldwide insights organization. You will align User Research, Game Analytics, and Global Strategic Insights into a cohesive decision-support system that informs production and business decisions.

You will build a high-performing, globally distributed team, partner with Creative Houses and senior leaders, and drive measurable impact across planning, design, launch, and live ops.

Qualifications

• Experience leading multidisciplinary organizations and service-based teams at scale.
• Strong understanding of game production ecosystems and player-centric development practices.
• Proven experience leading organizational transformation, operating model evolution, and capability-building initiatives.
• Exceptional stakeholder management and influencing skills for executive-level decision-making.
• Proven ability to lead senior leaders and managers across multiple disciplines in a global environment.

Responsibilities

• Define vision, operating model, and roadmap for Insight & Engagement.
• Connect User Research, Game Analytics, and Global Strategic Insights into a unified decision-support ecosystem.
• Foster collaboration and data sharing across disciplines when relevant.
• Establish service offerings, governance models, and ways of working with Creative Houses.
• Build trusted partnerships with Creative Houses and senior production leaders to ensure insights influence key decisions.
• Lead the worldwide User Research, Game Analytics, and Global Strategic Insights functions.
• Improve the integration of insights into production planning, game design, development, launch, and live operations.
• Balance global standards with the specific needs of productions.
• Drive operational performance, adoption, efficiency, and measurable business impact across services.
• Build and develop a high-performing organization of leaders and experts.
• Challenge functional leaders to evolve and modernize capabilities to stay industry-leading.
• Leverage Generative AI to improve speed, scalability, and reliability of insight delivery.
• Promote player-centric and data-informed decision-making across Ubisoft's global production ecosystem.

Skills

Insights & analytics

Strategy

Leadership

Stakeholder management

Product management

Communication

Job description

Ubisoft in Paris or Montreal seeks a Head of Insight & Engagement to lead strategy, performance, and evolution of its worldwide insights organization. You will align User Research, Game Analytics, and Global Strategic Insights into a cohesive decision-support system that informs production and business decisions.

You will build a high-performing, globally distributed team, partner with Creative Houses and senior leaders, and drive measurable impact across planning, design, launch, and live ops.