Global Head of Insight & Engagement

Ubisoft Entertainment Inc.; Paris; On-site; EUR 110,000 - 150,000; Full time

Job summary

Ubisoft is seeking a Head of Insight & Engagement to set the strategy and roadmap for its worldwide organization, unifying User Research, Game Analytics, and Global Strategic Insights. You will lead teams across multiple disciplines and partner with Creative Houses to ensure insights drive key production decisions.

The role focuses on transforming operating models, governance, and collaboration across provinces and studios, leveraging AI to enhance delivery and impact.

Qualifications

• Extensive experience in insights, analytics, research, strategy, product management, or related fields.

Responsibilities

• Define the vision, operating model, and roadmap for Insight & Engagement.
• Connect User Research, Game Analytics, and Global Strategic Insights into a unified decision-support ecosystem.
• Facilitate collaboration and data sharing across disciplines when relevant.
• Establish service offerings, governance models, and ways of working with Creative Houses.
• Build trusted partnerships with Creative Houses and senior production leaders to ensure insights actively influence key decisions.
• Lead the worldwide User Research, Game Analytics, and Global Strategic Insights functions.
• Improve the integration of insights into production planning, game design, development, launch, and live operations.
• Balance global standards and methodologies with the specific needs of productions.
• Drive operational performance, adoption, efficiency, and measurable business impact across all services.
• Build and develop a high-performing organization of leaders and experts.
• Challenge functional leaders to continuously evolve, modernize, and elevate their capabilities to remain at the forefront of industry practices.
• Leverage Generative AI to improve the speed, scalability, and reliability of insight delivery.
• Promote player-centric and data-informed decision-making across Ubisoft's global production ecosystem.

Job description

Ubisoft is seeking a Head of Insight & Engagement to set the strategy and roadmap for its worldwide organization, unifying User Research, Game Analytics, and Global Strategic Insights. You will lead teams across multiple disciplines and partner with Creative Houses to ensure insights drive key production decisions.

The role focuses on transforming operating models, governance, and collaboration across provinces and studios, leveraging AI to enhance delivery and impact.