Global contractor customer type owner (H/F/X)

Hager Group; Paris; On-site; EUR 120,000 - 180,000; Full time

Job summary

Hager Group in Paris seeks an experienced senior leader to define and orchestrate the global contractor strategy, partnering with the Specifier Head, market leaders, and country teams to translate strategy into priority accounts, tools, and measurable results across Europe and beyond.

As an individual contributor with no direct reports, you will lead through influence, maintain local commercial ownership, and report to the Global Sales Leader within Project Business and the Execution Team Head;

Qualifications

• Master’s degree in Business, Engineering, Marketing, or related field; MBA would be an advantage.
• At least 10 years of international B2B commercial leadership.
• Proven track record in customer strategy, key account management, business development, or commercial transformation across multiple countries.
• Strong commercial and financial acumen with expertise in segmentation, value propositions, go-to-market, CRM, analytics, and performance management.
• Strategic, customer-focused leader who influences stakeholders and builds cross-functional networks.
• Entrepreneurial mindset and ability to build strategy from the ground up, navigating ambiguity.
• Fluent in English and French.

Responsibilities

• Define and lead Hager’s global contractor strategy, value proposition, and differentiated approach to making this customer segment a sustainable growth engine.
• Design cross-market engagement frameworks that strengthen contractor preference, improve share of wallet, and accelerate profitable Project Business opportunities.
• Build Hager’s preferred-supplier positioning through scalable customer solutions, services, tools, and strategic contractor partnerships.
• Coordinate senior leaders, Market Areas, sales, marketing, digital, supply chain, and service teams while keeping local commercial ownership clear.
• Establish governance and performance management to share best practices, build capabilities, and measure business impact across markets.

Skills

Intl B2B leadership

Customer strategy

Key account mgmt

Business development

Commercial transformation

CRM analytics

Go-to-market

Financial acumen

English fluency

French fluency

Education

Master's degree in Business/Engineering/Marketing

MBA advantageous

Job description

Why join the Project Business department?

For more than 70 years, Hager has developed products, systems, and solutions for the electrical infrastructure of residential, commercial, and industrial buildings. Its portfolio spans electrical distribution and protection, cable management, building automation, EV charging, and energy management.

Within Hager, Project Business brings these solutions together for specification-driven building and infrastructure projects, where project-specific technical requirements guide the design and selection of electrical systems. These include commercial and industrial buildings, large-scale developments, and critical infrastructure. This means working with the people who shape, specify, purchase, install, and operate these systems, from owners, architects, and consulting engineers to electrical contractors, panel builders, system integrators, and facility managers. By combining solutions with technical expertise, digital tools, and services, Hager supports these partners from early design and specification through project execution.

Electrical contractors are central to this approach: they influence supplier selection and purchasing decisions and turn project specifications into installed solutions. As Global Contractor Customer Type Owner, you will shape, strongly support, and enable Hager’s growth with these customers across markets. You will define and orchestrate the Group’s contractor strategy, working closely with the Specifier Head, market leaders and country teams, and relevant Group and local functions. This collaboration will connect early specification influence with contractor engagement and project conversion, translating the strategy into priority accounts, relevant customer propositions, practical tools and services, and measurable business results. The approach will be developed in selected markets before being scaled across Europe and beyond, with room to adapt to local needs. You will steer deployment and performance, while local teams retain full responsibility for commercial execution and customer relationships.

This newly created international role offers the opportunity to build the approach and turn strategy into action alongside strategic customers, market teams, and cross-functional partners. As an individual contributor with no direct reports, you will lead through influence, aligning stakeholders around shared priorities and driving progress within a matrix organization. You will report hierarchically to the Global Sales Leader within Project Business and functionally to the Project Business Execution Team Head. The position is based in France, on a permanent contract.

What will you do?

• Define and lead Hager’s global contractor strategy, value proposition, and differentiated approach to making this customer segment a sustainable growth engine.
• Design cross-market engagement frameworks that strengthen contractor preference, improve share of wallet, and accelerate profitable Project Business opportunities.
• Build Hager’s preferred-supplier positioning through scalable customer solutions, services, tools, and strategic contractor partnerships.
• Coordinate senior leaders, Market Areas, sales, marketing, digital, supply chain, and service teams while keeping local commercial ownership clear.
• Establish governance and performance management to share best practices, build capabilities, and measure business impact across markets.

What about you?

• You hold a Master’s degree in Business, Engineering, Marketing, or a related field; an MBA would be an advantage.
• You bring at least 10 years of international B2B commercial leadership experience, ideally within electrical distribution, construction technologies, building solutions, or a related sector.
• You have a proven track record in customer strategy, key account management, business development, or commercial transformation across multiple countries.
• You combine strong commercial and financial acumen with expertise in customer segmentation, value propositions, go-to-market strategy, CRM, analytics, and performance management.
• You are a strategic, customer-focused leader who influences senior and operational stakeholders, builds cross-functional networks, challenges the status quo, and turns strategy into measurable results. You bring an entrepreneurial mindset and the resilience to build a strategy from the ground up, navigating ambiguity and influencing others without direct authority.
• You are fluent in English and French.

What do we offer?

• A visible international role with the scope to shape a global business approach and work closely with senior leadership.
• The opportunity to combine commercial strategy, cross-functional leadership, and business transformation.
• A personalized onboarding experience designed to make your first days smooth.
• Opportunities to learn and grow through Hager Group’s award-winning Hi! University.
• Internal career opportunities: more than 25% of our recruitments are filled through internal mobility.
• An international, collaborative environment where your contribution can create measurable impact across markets.