Global contractor customer type owner (H/F/X)

Hager; Paris; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

International role

Hi! University training

Internal mobility

Job summary

Hager is seeking a senior leader to define and deploy a global contractor strategy within the Project Business department. You will shape value propositions, engage with major construction groups, and drive revenue growth across Europe and beyond.

The role requires 10+ years in international B2B leadership, strong CRM, analytics, and a strategic, results-driven mindset. Fluency in English and French is essential; based in France with permanent employment.

Qualifications

• Master's degree in a relevant field; MBA is a plus.
• Proven track record in international B2B leadership and customer strategy.

Responsibilities

• Define and lead Hager Group’s global contractor strategy and value proposition.
• Design cross-market engagement frameworks to strengthen contractor preference.
• Build Hager’s preferred-supplier positioning with scalable solutions and partnerships.
• Coordinate senior leaders and cross-functional teams while preserving local commercial ownership.
• Establish governance and performance measures to share best practices across markets.

Skills

Leadership

International B2B

Key account mgmt

Go-to-market

CRM analytics

Financial acumen

English & French

Education

Master's degree in Business/Engineering/Marketing

Job description

Why join the Project Business department?

Are you ready to build a new strategic approach, influence Europe’s leading construction groups, and turn that influence into tangible growth for Hager? This role offers a unique opportunity to shape and deploy that ambition on an international scale. For more than 70 years, Hager has been designing electrical solutions that power residential, commercial, and industrial buildings worldwide. Its portfolio covers the entire electrical installation value chain, including energy distribution and protection, cable management, building automation, electric vehicle charging, and energy management. Within Hager, the Project Business department is responsible for driving the growth of these solutions in high-value building and infrastructure projects. These projects are often complex and technically demanding, involving a broad range of stakeholders who influence, specify, purchase, install, and operate electrical systems, including building owners, architects, consulting engineers, electrical contractors, panel builders, system integrators, and facility operators. Hager supports these partners from the earliest design and specification phases through project execution by combining technical expertise, solutions, services, and digital tools. Global Electrical Contractors play a critical role within this ecosystem. They influence supplier selection, shape investment decisions, and ultimately turn specifications into tangible on-site installations. In this context, you will be responsible for defining and deploying Hager Group’s strategy towards major construction groups to accelerate growth within this strategic customer segment. Working closely with Specification teams, Market Leaders, Country Organizations, and relevant Group functions, you will translate strategic ambitions into concrete action plans, prioritized accounts, differentiated value propositions, and measurable commercial results. Your key challenge will be to bridge the gap between upstream project influence and the successful conversion of opportunities into revenue. You will design and establish a common approach, initially across selected pilot markets, and then support its deployment across Europe and beyond, while ensuring its adaptation to local market needs. This newly created position offers high visibility and a unique opportunity to shape a new strategic approach for the Group. Without direct line management responsibility, you will act as an influential leader, capable of aligning international stakeholders around shared objectives and driving progress in a complex matrix organization. As Global Contractor Customer Type Owner (M/F/D), you will report to the Global Sales Leader within the Project Business organization, with a functional reporting line to the Project Business Execution Team Head. The position is based in France under a permanent employment contract.

What will you do?

• Define and lead Hager’s global contractor strategy, value proposition, and differentiated approach to making this customer segment a sustainable growth engine.
• Design cross-market engagement frameworks that strengthen contractor preference, improve share of wallet, and accelerate profitable Project Business opportunities.
• Build Hager’s preferred-supplier positioning through scalable customer solutions, services, tools, and strategic contractor partnerships.
• Coordinate senior leaders, Market Areas, sales, marketing, digital, supply chain, and service teams while keeping local commercial ownership clear.
• Establish governance and performance management to share best practices, build capabilities, and measure business impact across markets.

What about you?

• You hold a Master’s degree in Business, Engineering, Marketing, or a related field; an MBA would be an advantage.
• You bring at least 10 years of international B2B commercial leadership experience, ideally within electrical distribution, construction technologies, building solutions, or a related sector.
• You have a proven track record in customer strategy, key account management, business development, or commercial transformation across multiple countries.
• You combine strong commercial and financial acumen with expertise in customer segmentation, value propositions, go-to-market strategy, CRM, analytics, and performance management.
• You are a strategic, customer-focused leader who influences senior and operational stakeholders, builds cross-functional networks, challenges the status quo, and turns strategy into measurable results. You bring an entrepreneurial mindset and the resilience to build a strategy from the ground up, navigating ambiguity and influencing others without direct authority.
• You are fluent in English and French.

What do we offer?

• A visible international role with the scope to shape a global business approach and work closely with senior leadership.
• The opportunity to combine commercial strategy, cross-functional leadership, and business transformation.
• A personalized onboarding experience designed to make your first days smooth.
• Opportunities to learn and grow through Hager Group’s award-winning Hi! University.
• Internal career opportunities: more than 25% of our recruitments are filled through internal mobility.
• An international, collaborative environment where your contribution can create measurable impact across markets.

What are the recruitment stages?

• Once your CV has been selected, you will be contacted by a recruiter for an initial phone conversation.
• You will be invited to a first interview with the hiring manager and the recruiter.
• A second interview will then be organized with the N+2 and the HR Manager.