Global Community Strategist

Ubisoft; Annecy; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Profit Sharing

Yearly saving plan

25 paid time off + 12 additional paid

Transportation pass 50% subsidy

Lunch vouchers

Healthcare for you and your family

Job summary

Ubisoft in Annecy is seeking a Community Developer to lead and grow our player communities across Ubisoft’s titles. You will drive global community strategy, oversee content, and coordinate feedback cycles with a distributed international team to strengthen player relationships.

You’ll guide cross-functional planning with Production, Marketing, and Live Operations, and champion player experiences through data-driven insights, events, and engaging content across social platforms.

Qualifications

• Intermediate experience managing online communities and developing strategic plans or programs with demonstrable success in a professional setting.
• Experience in the gaming industry across multiple platforms and genres is a strong plus.
• Experience working on unannounced or early-stage projects, with proven ability to operate with discretion and adapt strategy to evolving creative directions.

Responsibilities

• Develop and execute community strategic plans through a variety of content tactics, which support Production objectives and augment the overall marketing strategy.
• Develop and grow existing communities in alignment with wider business objectives.
• Coordinate communication, activities, and initiatives with multiple global departments for consistent and cohesive messaging.
• Leverage Community Managers, transversal teams, and relevant partner resources to create meaningful content for our players (example: blogs, podcasts, interviews, infographics, & more).
• Act as one of the spokespersons for the assigned brand(s). Coordinate community-centric events including, but not limited to: studio visits from fans, developer dialogues, and tournaments.
• Collaborate with portfolio’s Social Media Manager to define and report on content KPIs to demonstrate success and ROI of community programs and content.
• Support internal & external milestones, such as betas and launches, to ensure KPIs are met and to advocate for the player experience.
• Act as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning, on behalf of our players and business objectives.
• Shape player feedback cycles and provide insights to Production and Publishing teams to influence game experiences, stimulate player retention, and assist in positioning messaging and marketing beats.
• Collaborate and coordinate with live teams for post-launch communication. Set expectations on applicable situations such as patch content, status, and delivery.
• Manage and produce internal reports on community feedback, activity, & expectations.
• International travel may be required.

Skills

Community management

Gaming industry

Cross-studio collaboration

Social media

GenAI in gaming

Player advocacy

Job description

Ubisoft in Annecy is seeking a Community Developer to lead and grow our player communities across Ubisoft’s titles. You will drive global community strategy, oversee content, and coordinate feedback cycles with a distributed international team to strengthen player relationships.

You’ll guide cross-functional planning with Production, Marketing, and Live Operations, and champion player experiences through data-driven insights, events, and engaging content across social platforms.