German-Speaking Bank CSR – Malta Relocation & Growth

Next Job Abroad; France; Hybrid; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Career growth opportunities

International & diverse environment

Performance bonuses

Relocation package

Training by certified instructors

Great Place to Work Certified

Health care benefits

Job summary

Next Job Abroad is seeking a German-speaking Bank Customer Service Representative to join our team in Malta. You will handle inquiries in German and English, assist with account openings, and promote financial products while maintaining high customer satisfaction.

Ideal candidates have banking or sales service experience, strong communication skills, and the ability to meet targets. Relocation to Malta is required and full training is provided.

Qualifications

• Fluent in German and proficient in English; knowledge of additional languages is an asset.
• Prior experience in customer service, particularly in a banking or sales environment, is essential.
• Strong sales acumen with a track record of meeting sales targets.
• Exceptional verbal and written communication skills.
• Ability to work under pressure and manage time effectively.
• Proficiency in using banking software and CRM systems will be an advantage.
• Willingness to relocate to Malta and adapt to a new working environment.

Responsibilities

• Handle customer inquiries related to banking products and services in German and English.
• Leverage your sales experience to identify customer needs and suggest appropriate financial solutions.
• Guide customers through account openings, product inquiries, and banking transactions.
• Work collaboratively with the sales team to meet and exceed sales targets.
• Resolve customer complaints and issues efficiently while maintaining high-level satisfaction.
• Document customer interactions and transactions accurately in our system.
• Stay informed about banking regulations and products to aid clients effectively.

Skills

German language

English language

Sales experience

Communication skills

Time management

CRM software

Tools

Banking software

CRM systems

Job description

Next Job Abroad is seeking a German-speaking Bank Customer Service Representative to join our team in Malta. You will handle inquiries in German and English, assist with account openings, and promote financial products while maintaining high customer satisfaction.

Ideal candidates have banking or sales service experience, strong communication skills, and the ability to meet targets. Relocation to Malta is required and full training is provided.