German Speaking - Bank Customer Service in Malta - Sales Exp. Required

Next Job Abroad; France; On-site; EUR 22,500 - 27,500; Full time

Benefits offered by this job

Competitive performance bonuses

Relocation package

Fully paid training

Health care benefits

Job summary

A multinational financial institution is looking for a German Speaking Bank Customer Service Representative in Malta. This entry-level role involves handling inquiries, promoting banking solutions, and collaborating with the sales team. Ideal candidates should be fluent in German and proficient in English, with a strong sales background. The position offers a competitive salary, relocation package, and career growth opportunities in a diverse work environment.

Qualifications

• Prior experience in customer service is essential, particularly in a banking or sales environment.
• Willingness to relocate to Malta and adapt to a new working environment.
• Proficiency in using banking software and CRM systems is advantageous.

Responsibilities

• Handle customer inquiries related to banking products and services.
• Identify customer needs and suggest appropriate financial solutions.
• Work collaboratively with the sales team to meet sales targets.

Skills

Fluent in German

Proficient in English

Strong sales acumen

Exceptional verbal and written communication skills

Ability to work under pressure

Tools

Banking software

CRM systems

Job description

Overview

German Speaking Bank Customer Service Representative in Malta with sales experience. This role engages with clients to provide banking solutions in German and English, leveraging sales skills to promote financial products responsibly. Malta offers a vibrant lifestyle and cultural richness, suitable for work and living.

Responsibilities

• Handle customer inquiries related to banking products and services in German and English
• Leverage your sales experience to identify customer needs and suggest appropriate financial solutions
• Guide customers through account openings, product inquiries, and banking transactions
• Work collaboratively with the sales team to meet and exceed sales targets
• Resolve customer complaints and issues efficiently while maintaining high-level satisfaction
• Document customer interactions and transactions accurately in our system
• Stay informed about banking regulations and products to aid clients effectively

Qualifications

• Fluent in German and proficient in English; knowledge of additional languages is an asset
• Prior experience in customer service, particularly in a banking or sales environment, is essential
• Strong sales acumen with a track record of meeting sales targets
• Exceptional verbal and written communication skills
• Ability to work under pressure and manage time effectively
• Proficiency in using banking software and CRM systems will be an advantage
• Willingness to relocate to Malta and adapt to a new working environment

Benefits

• Career growth opportunities in a renowned global bank
• International & diverse work environment
• Competitive performance bonuses
• Relocation package (reviewed case by case)
• Fully paid training by certified instructors
• State of the art premises with relaxing break areas
• Health care benefits and other discounts
• Work for a Great Place to Work-Certified Company
• Yearly salary €25,000 excluding bonuses
• Lower cost of living in Malta with rich culture and landscapes

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting