French-Speaking Solutions Consultant — Sofia Relocation

Mercier Consultancy Group; France; Sur place; EUR 28 000 - 47 000; Plein temps

Avantages offerts par ce poste

Fully Paid Relocation Package (flight,

Full Training

Health Insurance

Monthly Performance Bonus

€1,500 Signing Bonus

Résumé du poste

Mercier Consultancy Group is seeking a French-speaking Solutions Consultant to join our on-site team in Sofia, Bulgaria. The role offers relocation assistance, comprehensive training, and a chance to advance within a premier international recruitment firm dedicated to premium customer support services.

You will provide high-level support to French-speaking clients, analyze issues, and collaborate with cross-functional teams to ensure exceptional service delivery.

Qualifications

• Native or fluent French (spoken and written).
• Strong problem-solving skills with a background or interest in the Customer Support Services industry.

Responsabilités

• Provide high-level assistance to French-speaking clients as part of our specialized Customer Support Services team.
• Analyze client issues to provide accurate, efficient, and professional technical or service solutions.
• Maintain a high standard of communication reflecting Mercier Consultancy Group's premium quality.
• Collaborate with cross-functional teams to streamline service delivery and improve customer experience.
• Utilize internal CRM systems to document inquiries and resolutions.

Connaissances

French fluency

Customer support

Problem solving

Outils

CRM systems

Description du poste

Mercier Consultancy Group is seeking a French-speaking Solutions Consultant to join our on-site team in Sofia, Bulgaria. The role offers relocation assistance, comprehensive training, and a chance to advance within a premier international recruitment firm dedicated to premium customer support services.

You will provide high-level support to French-speaking clients, analyze issues, and collaborate with cross-functional teams to ensure exceptional service delivery.